Question about HP KQ246AA Deluxe Webcam

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No volume i just hooked up my hp deluxe webcam and everything works but there is absolutely no sound...

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  • Anonymous Apr 19, 2009

    If I check the system, hardware, device it shows NO DRIVERS. Why?

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I bought two of these models and had the same issue with one. Are you using a USB 2.0 port? It seems to work better on my computer with 2.0. I did have the "no sound" issue on my older computer with the 1.0 port. If it's a 1.0 port try unplugging anything else that is in a USB port and running it solo. Also did you restart your computer after your install? This resolved my issue, hope it helps.

Posted on May 13, 2009

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Posted on Jan 02, 2017

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1 Answer

My computer speakers stopped working after installing Logitech quickcam deluxe for notebooks. Please help.


Run an audio check

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Aug 28, 2010 | Logitech QuickCam Deluxe for Notebooks

1 Answer

Hi I hooked up my HP web cam but the other party can only see me and not hear me. Any Sugestions ?


You need to make the mic you want to chat with 'Default'
XP
Plug in your webcam if it has mic
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam to your chat program

VISTA
Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO MESSENGER

Aug 22, 2010 | HP Webcam

2 Answers

HP KQ246AA 8.0MP Deluxe Webcam not working on skype. It keeps saying there is a video error-the video might be in use by another application or program. Except there isn't any other application that is...


Sometimes webcam software can still be hooked up on a previous program where it was being used, even if the program was correctly exited.
Just reboot your webcam software by unplugging the webcam from the USB port for a couple of seconds
Re-check your settings
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your webcam as the default microphone. ( If it has a built in mic )
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your webcam as the default Webcam.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

Sep 16, 2009 | HP KQ246AA Deluxe Webcam

2 Answers

HP Deluxe Webcam on SKYPE 4.0-friends can hear but not see me.


hello you've probably given up and binned the cam by now - we nearly did. but solved it last night. It's the annoying photo editing program that opens automatically when your camera opens up that's interfering with Skype. called magic-i or something like that. Remove that from your comp and the camera works fine. good luck!!

Jul 29, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

I just purchased the HP deluxe webcam. It came


if you cn get to another pc,then copy the cd to a flash drive and load the software via flash.

Jul 08, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

My mic is not being picked up on my friends AIM instant message. Also sometimes I can be heard but not seen as well as being seen but not heard.


You need to open volume control ( right click the sound icon in the system tray ) make sure that the mike is not muted, untick the box.
click on the options tab, select properties and make sure that all the boxes are ticked.

May 18, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

Logitech Deluxe Webcam for Notebooks turns of sound


Try going into Control Panel, go to Sounds and then click on speakers and make sure it isn't muted or the right speakers are not set as default. If I knew what operating system you were using I could better direct you as to what to do. Hope this is of some help. Bud

Jan 03, 2009 | Logitech Webcam

1 Answer

Logitech Quickcam Communicate Delux Auidio Problems with Skype


I had a similar problem, the solution was as simple as not playing your voice through the speakers. The problem sounds like one of feedback. There are companies that sell phones that hook up to your usb port and will not cause this type of problem. Another solution may be lowering the volume on your mic.

Aug 20, 2008 | Logitech Quickcam Chat Webcam

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