Question about Sub-Zero Bottom Freezer Refrigerator

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Hello. We moved into a house a year ago that had a sub-zero fridge/freezer. When we go on vacation, the freezer unit sometimes shuts off (from not being used??). To get it working again, we have to turn the freezer up a notch. Consequently, we are now on notch 9 and don't have much room to go! Plus, our stuff is too frozen. But if we try to turn the level down a notch, the freezer shuts off. Or stops working, rather, since the freezer light still functions (and the fridge still fuctions). Another possibly related issue: the icemaker is really annoying and we have to turn it off so that it doesn't constantly overflow with ice. Thanks! Rebecca

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It sounds like it may be the thermostat. turn it down to a normal level and give it a good tap to see if it starts. you may need to leave the door open so it warms up bit so it will start, it wont start if its cold as the thermostat would be satisfied. If it does start the thermostat should be replaced. I hope this helps

Posted on Apr 18, 2009

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