Question about HP Compaq Presario SR2180NX (RK548AA#ABA) PC Desktop

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Won't come on

Have vista home operating system, server is att, so had to downloaded McAfee, noticed after downloading, the computer would shut down and restart, for about three days, next morning computer wouldn't startup, screen came up, launch startup repair, did that a number of times and went thru different steps, one was repairing disk errors, welcome came up but after awhile the computer froze, restarted computer this time was able to log on, copied a large number of files to DVD.s ready to shut down for the night had to update McAfee first, this morning same thing couldn't log on, still can't Has any one had this problem, is it the McAfee or somthing else,is there any thing I can do.
thank you

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  • charleu Apr 18, 2009

    no viruses, removed Norton and installed McAfee from att web site

  • Kenneth Reaume' May 11, 2010

    Do you have any Symantec software programs such as Norton's on your system?

  • mrninja
    mrninja May 11, 2010

    was Mcafee installed on a clean system? (no viruses)?


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Run a full system scan of your computer to see if the download came with a trojan. if nothing is detected. click on start then run and tyoe sfc /scanall to repair any system files that are changed.

Posted on Aug 04, 2009

Mcafee is a very heavy antivirus. try to get rid of it as it seems ur system cant support such a heavy antivirus.
for another antivirus and technical support at cheap rates i would suggest to visit below mentioned link

Posted on Jun 20, 2009

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I have this machine. Vista 32Bit needs a minimum of 2GB of memory just to run the basics. I was able to get Patriot DDR2-6400 kits of 2MB each stick to install 8GB even though HP supports only 4GB of memory. I used the Low Latency labeled (low density, unbuffered, non-ecc) kits with the tall black heat spreader fins. Frys had them for $70 for the kit of 2 sticks (4GB kit). Forget about salvaging your OS, but since you managed to backup your data, create the restore disks (from the Control Panel) and start from scratch. One suggestion before starting, is to strip your case down and blow out the dust and debris first. Then use a PSU Tester to make sure your power supply is not going to cause you any grief from bad voltage outputs, especially over-voltages. If you test and suspect the original PSU is not right and usually the common problem IS this OEM PSU, then pick up an Enermax 24ATX Pin with atleast 400Watts and dual 12 volt power rails of no less than 16Amps each. Split them between the SATA Drive from the M/B & DVD. Now that the hardware is up to par, your random shut-downs and disk errors should be a thing of the past. That's what I did to fix my same problems on my Presario SR2180NX. Maybe when the faster processors start to go down in price, then I'll install the top of the line to max the speed. Hope some of this helps! -Gregg

Posted on Sep 30, 2009

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