Question about Samsung RS2630WW Side by Side Refrigerator

5 Answers

SAMSUNG FRIG RS 2630 WW

THIS FRIG IS FROSTING AND ICING UP IN THE FREEZER.REPAIR MAN AHS BEN TO MY HOME 3 TIMES AND THEY ARE REALLY GUESSING WHAT THE PROBLEM IS. THEY REPLACED THE CONTROL BOARD AND THE BACK PANEL ON THE INSIDE OF THE FREEZER.STILL DOING THE SAME THING. NOW IT'S MAKING A SQUEELING NOISE?CAN YOU HELP ME?

Posted by on

  • 2 more comments 
  • Mary Johnston
    Mary Johnston Sep 17, 2007

    MY FREEZER IS REALLY COLD AND I HAVE IT ON THE LOWEST SETTING.IT'S ICING AND FREEZING UP IN THE FREEZER PART.NOW IT MAKING A SQUEELING NOISE TOO.I DON'T HAVE MY ICE MAKER HOOKED UP.
    DID YOU ALM TO ANYONE IN EXECUTIVE AFFAIRS?THE NUMBER THERE IS 800-522-7341.PUT A COMPLAINT INTO BBB AND CONSUMER AFFAIRS IN NEW JERSEY SINCE THAT IS WHERE THE MAIN OFFICE IS.PLUS THE STATE DEPT. OF CONSUMER PROTECTION.

  • Mary Johnston
    Mary Johnston Sep 17, 2007

    i just had a repair guy here and the condensor motor fan is going out. that's what the squeeling noise is but he don't know what the problem is with the freezer. he told me to put a thermometer in the freezer and it should only read 0 to -5.no colder.if it does read colder then theres a problem with the thermo heater that controls that.my frig side don't give me nay problems.as far as the consumer affairs goes they never got a response back from samsung.they sent me a letter and told me to call this lady which i did and all she said is if i want to pursue it send all the records and reciepts to her and she'll try to get it solved. no hope here i'm afraid.need to get all these people together that are having problems with their frigs from samsung and file a big ass law suit against them. there are plenty of us out there from what i have been reading.hope this helps some.

    mary

  • Mannye Mar 27, 2008

    I'm having all the same problems and I only had the Samsung frig 2630ww for only 1 and half years. Lucky I bought the 5 year warranty. Only problem with that is that Fry's (where I bought it) is not returning my calls with a comfirmation # that I need to give to the repairmen. The repairmen want to charge 65 bucks just to look at it. It's been 4 days and Fry's hasn't returned a single call. I'm call the store today and talk to the store manager and have them give me a different refirgerator after reading your comment and the others as well. Thanks

  • mom2fiveinmn Apr 21, 2008

    I have had the same problems with my Samsung. I have had a tech out and they are clueless--they don't have any local techs here in MN either.

    I also get an intermittent squeek from the lower back part of the fridge.



    I have had to keep a temp. gauge in the fridge and watch for it to warm up--when it does, I know I have to take all the stuff out of the freezer, take off that panel and melt all the ice with a hairdryer. Then after putting it all back together--it will work just fine from anywhere from 3-4 days to 3-4 months! I sure wish I knew what I needed to do to fix this once and for all--It really is time consuming to have to have this much maintance on a refridgerator but I cannot afford to replace it at this time.

×

Ad

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 121 Answers

Just additional clues..(general). The defrost timers (on non-electronic) usually located at the bottom (underneath), have a tendency to fail. If it fails while defrosting.. the fridge will warm quickly and stop cooling, if it fails in cooling mode, you will have the icing up problem. (other) A squealing noise is usually a fan motor. -also- (Freon issues)..as freon is lost from a small leak, first the freezer will actually get colder, but the refrigerator section may be too warm (I know it sound stupid). When enough is lost the compressor will get hot and the fridge will not cool.

Posted on Apr 21, 2008

Ad

If you guys want to file a class action suit against them let me know.we need to find as many people as we can for this.do some searching on line for all of them. they are out there.we need them.let me know if you guys are in.my e-mail is mjj1952@hotmail.com

Posted on Oct 02, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I too have a problem with my Samsung side by side, Model #RS2544SL. Its almost three years old. The refrig was working fine but the freezer side would not stay very cold. I called Samsung and they had me call a service tech. He came out and defrosted the drip line. He performed many checks and could find nothing wrong. He called Samsung Tech Support and they told him that the freezer temp should not be set below 0 deg F. Although the contoll will let you set it to -14 deg F. He also said that the new refrig are designed so that you cannot set them below 0 deg F. I was charged $185 dollars for that advice. After several long waits on hold and several phone calls later, I did get in touch with the executive customer service. The supervisor was really nice and told me she would call me the next day. She promised. About a week and a half later I called back. She was avoiding my calls. The girl that answered the phone who worked for her would always tell me that she was on the phone but would call me as soon as she got off. That never happened. Feeling frustrated I asked the girl that was answering the phone if she could look into my request. I was asking for my $185 dollars back because of the obvious design issues with the refrig. She admitted to the design problem but was quick to use the analogy of "If you set the volumn on your stereo to full, eventually you will break the speakers" With my sense of humor I replied " Maybe that happens with Samsungs but not with my Sony". She declined my request. After several days, I calmed down and wanted to speak with the supervisor one last time. She would not get on the phone but had told the other girl to do what ever it takes to make him go away. I told her $185 will do it. Two weeks later I received my check. Now that I think about it I believe it was a mistake. I got my money back but still have a $1500 junk of a refrig. Evertime we get into humid weather I have to manually unfreeze the drain line. This takes about two hours. I will not put another penny into this refrig. I will do my research and replace it. An expensive lesson. I am a manager for a large company. I am an engineer in technical service with daily face to face customer service. If my employees ever treated a customer the way they treated me they would soon be an ex-employee. I hope Samsung management is not promoting this type of environment. The Samsung customer service group should be given a clean sweep. If you plan a class action suit, count me in. JIMZAB@AOL.COM

Posted on Oct 02, 2007

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Have you put a temp gauge in freezer? mine was getting 20 below which is to cold. ice cream was freezing. still going around with samsung. have been for year now. is yours making solid ice cubes?

Posted on Sep 17, 2007

  • Mike Baldwin
    Mike Baldwin Sep 17, 2007

    Yep put in complaint with bbb, they wouldn't even respond back to that so bbb turned it over to consumer affairs thats where im at now, waiting on a response.
    I have my freezer on the lowest setting also, and its 20 below,and my cubes are still shattered, frig is on highest setting and its running 45.
    Ive talked to everybody @ samsung so far no response, the Maytag repair man they sent out the first 6 times said they told him to keep going back untill it was fixed, he finally quit coming out last dec.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Well turned out that the Relay on the Control board that operates the Compressor was NFG, I swapped the relay beside it (unsoldered and moved) the one for the ice auger and boom working.. course no ice auger, but I'll order the relay I need,, and a few extras its a poor design flaw and this unit only been in service two years.. I may retrofit a larger rated relay for this application.

Andy Hopper in Ottawa

Posted on Apr 21, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What temps should frig be and freezer be


Hi There, really it is up to you, I have mine on Frig on 3 and my Freezer on -18 I find that things stay better longer in the frig then the date on the items due to it being at 3, but when you put things into the freezer bag everything two times or put Cling film on everything then put into bags, this will stop freezer burn on meats & breads ok.

Jun 14, 2014 | Samsung RS2630SH Side by Side Refrigerator

2 Answers

Fridge freezer icing up


Check the drain is clear by blowing through. Some frosting is normal anyway.

May 01, 2012 | Baumatic Refrigerators

1 Answer

GE Frig model TFX20JRBK ww with icing on freezer


I would suggest fixing it . You only have 2 parts in the defrost system . A timer , and the defrost heater which comes with the bimetal , pt . # WR51X10031 .Most probable , is the defrost heater . You will need to remove the rear inside freezer panel , and defrost the coils with a hair dryer . After defrosting , 2 screws hold each ( 2 ) heater on , ant the defrost thermostat , just clips onto the top of the coils .

Nov 18, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

We noticed the same error ER FF on our display this morning. And the fan was making the same loud-troubled noise.So far I unloaded the ice from the ice maker and turned off the icemaker. The noise stopped,...


If you turned off the ice maker, I suggest you unplug the ice maker connection cord so the frig system is not compromised by any default in the ice maker. Next, unplug the frig from the electric receptacle and wait 5 minutes, then re plug. This many times will allow the control circuit to reset itself and the failure/error codes will usually diappear (if nothing else is wrong).
Note: any time you disconnect power to a frig or air conditioner, always wait 3-5 minutes before restoring power to give the compressor time to settle before forcing it to start again; this makes a big difference some times. Good Luck, Macgivor.

Sep 20, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Samsung RS253BAVQ freezer Keeps defrosting, and wont dump ice


One posibility is that it is not defrosting a all and that the ice is building up on the evaporator coil behind the rear cover inside the freezer. This condition will block the flow of cold air. Remove the back panel to see what your have. Either no ice , light frost, partial icing or heavy icing blocking the fins. Complete light frosting is normal.

Sep 09, 2009 | Samsung 24.8 Cu. Ft. Side-by-Side...

1 Answer

Frosting up of freezer fan/fan runs continuously


Clean and check the seals around the doors, the unit is trying to compensate for temperature loss.

Jul 27, 2009 | Refrigerators

1 Answer

My MAYTAG FREEZER IS RUNNING ALL THE TIME AND FROSTING UP , ALL OF A SUDDEN. FRIDGE PART IS WORKING FINE. IT IS A TOP FREEZER MTB1976HE MODEL.


Sounds like your condenser is icing up and is not blowing enough cold air into the frig compartment to satisfy the thermostat.That is why the compressor with not shut off. You probably have a defrost problem due to a bad defrost heater of defrost thermostat (different from control thermostat) One solution is to shut of the frig to allow ice to melt off and restart to see if it repeats the same problem. Hope this helps

Jul 26, 2009 | Maytag MTB1976HR Top Freezer Refrigerator

1 Answer

Help frig not cooling model # FRT21LR7A


Hello,

You have to replace the electrical components on the side of the compressor. The heat from the fan not running by the compressor more than likely has damaged them. These are a safety feature to save the compressor from damage when it overheats.

You can find the factory repair manual here. This will have all the part numbers and what you need to replace to take care of your refrigerator. The Top Freezer Refrigerator one will be about your machine. It covers all the FRT Models.

Thanks

Jan 08, 2009 | Refrigerators

Not finding what you are looking for?
Samsung RS2630WW Side by Side Refrigerator Logo

869 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...