Question about HP Color LaserJet 3500 Printer

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HP 3500 color printer

My printer is not closing proper.....

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If you can see what is stopping the door from closing, and it appears to be on the right side of the printer near the top where the cartridge engaging pins are, and you remove all the cartridges and transfer belt and the door closes well, you may want to try this: There is a small silver screw at the top of the right corner of the case. When our front door would not close properly with the cartridges and transfer belt assembly installed, I took off the right side cover and took out that top corner screw. Then I slid the long white engaging rack that is on the lower right side of the printer toward the front door, which retracted those cartridge pins that are triangularly-shaped on their ends. Once the door would close properly with the cartridges and the transfer belt installed,and the pins engaged properly to open the cartridges as the door closed, I put the top corner screw back in and the side cover back on. I hope that helps you.

Posted on Oct 02, 2007


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Best regards,
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