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My cd/dvd will not work error code 39 showing up

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Hi daveandri614,    
This code infact shocked microsft as well....They have given few troubleshooting steps and exlain the reason. You can go through this link :-
http://support.microsoft.com/kb/310123

Common fix from a magazine pc hell is as follws :-

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

 I hope you would be able to fix this.

Thanks for using Fixya.
Do rate the solution as 'Fixya" if 100% satisfied.

Posted on Apr 17, 2009

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Cd player not responding


Look for firmware at the manufacturer's website. Did you check in 'hardware' for problems? You can try reinstalling the driver there.
Right click on 'my computer' > properties > hardware > device manager > double click on your cdrom.Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.Go to device manager:

When in device manager, look for:

IDE ATA ATA/ATAPI controllers

click on plus sign to expand the tree

right click on the IDE controller that is handling the CD/DVD drive in question

select uninstall

reboot your computer

Nov 21, 2011 | Car Audio & Video

1 Answer

Hi my name is kishan i have trouble in accessing my cd/dvd drive.It can't read any cd or dvd. when i checked the properties it showed an error massage.The massage was showig an error code 39 and says...


hello

  • re-install your driver cd again..
  • The Acer product they gave you the driver cd check it and install the driver properly definetly it works...
  • Your statement gives code 39 error message ..
  • so that drivers problem only.. check it..
  • re-install it...
  • If it's useful for you means plz rate me the 4 Thumbs ....

Jan 06, 2011 | Computers & Internet

2 Answers

DVD/RW IS NOT WORKING CODE 39


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

If you found this helpful , please rate my solution below :D

Kind Regards
1234s282

Jul 03, 2009 | Acer Computers & Internet

2 Answers

Drive not showing in WinXP (error code 39)Liteon Combo SOHC-5236v


After loading the Windows, the DVD/CD-ROM drives work properly, but we can not see the drives in “My Computer” (System can not recognize the drives.). When try to run the drives, it shows up a notice “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code39).” Before solving this error, check the drives connection correctly, then follow the steps below:
Delete Device Manager. Most people will firstly think of Windows “Find New Hardware” when drives missed, but it does not always work out. To fix the problem: open “My Computer”’ “Control Panel” ’“System”’“Device Manager”’ “HDC(Hard Disk Controller) ”, then click “Delete”. Follow the note to reboot computer. After rebooting, the computer will find the Primary IDE Controller and Secondary IDE Controller again and install the drivers. Restart the computer again while the installation is completed. In this, we can get back our CD/DVD-ROM Drives.

The other way is by editing the registry to return the missed CD/DVD-ROM drives (Code 39 error.). Obviously, it is too risky to edit the registry if you are not familiar with it. To fix the error from the registry, carry out the following steps:
Exit and close all applications currently running on your PC.
Step1. Click Start > Run and type in Regedit, press Enter.
Step2. Look for the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Delete any of the following registry entries under this key directory:
LowerFilters
LowerFilters.bak
UpperFilters
UpperFilters.bak
Step3. Reboot your PC and open My Computer to check that the CD-ROM drive is visible.
Also, have a look at the Device Manager to see if the yellow exclamation mark and the error code 39 are gone.

System errors are not welcome guests that bring up unhappy computing experience. Registry Easy (www.registryeasy.com) is a professional troubleshooting system maintenance tool that can help you to solve this error and many more.
Article Source: How to fix DVD/CD-ROM drives (Code 39 error) in Windows XP or Vista
Posted on 2 January '09 by , under TECH NEWS.

This worked for me.

Feb 12, 2009 | Lite On (SOHC5236V) CD-RW/DVD-ROM Combo...

2 Answers

Dvd writer problem


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Apr 16, 2008 | LG GSA-H42N 18x DVD RW DL IDE Drive...

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