Kenwood KDC-BT838U Car CD Player
Problem for Kenwood KDC-BT838U Car CD Player

Hands free phone stopped working




By wiggy431 on Apr 17, 2009

" "
Out of the blue today, my hands free phone won't work in my car stereo. The phone's Bluetooth menu shows that it's connected to the Kenwood, but the Kenwood won't read it. I tried reregistering the phone and it says that the device is full (I've only paired the one phone Env-2). When I try to delete the device to reregister, it shows no device to delete. I've had the stereo for months and it's worked great. Nothing happened, there were no changes to the car, the stereo or the phone. Today it just ceased to function properly. Help please.
Comments:

Apr 21, 2009

- Thanks 'wavereel'! The reset button worked like a charm. Redoing the date, time and preferences is a small inconvenience compared to losing my beloved hands free phone mode. You've made my day.

Same Problem

May 26, 2009

-   wow thanks so much... I bought mine on ebay and thought it **** the bed on me! can't believe i didn't think of doing this myself haha... hopefully this won't happen too often, it's the only reason i bought this unit! -   maxwell_steu

Apr 21, 2009

-   I have the same problem.  I've only had it for a week.  I hope someone can help.-   wavereel

Apr 21, 2009

-   Identical to the one described at the start of the thread. The head unit mysteriously lost all its pairings, won't register new devices ('Device Full') and shows no devices to delete. Have not found a solution.
-   craig290

Best Solution

posted on Apr 21, 2009
Helpful)

wavereel

Rank: Apprentice 
Rating: 92%, 4 votes
When I had this problem, I just held down the reset button on the face underneath the volume knob (look in the manual if you can't find it).  It erased all of my visualization preferences, date, and time settings, but kept everything else and now my bluetooth works again.  I hope this isn't something that happens often, cause it will get annoying to constantly be resetting the date/time and other stuff.
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