Question about LG KE990 Cellular Phone

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Cant connect my phone to lg pc suite to download music

My ku990 is connected to the lg pc suite and is ready yo use but when i click on music manager it comes up phone agent and contents on my phone and then immediately disconnects

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  • mickeylyon23 Apr 18, 2009

    wots my available memory got to do with anything?

  • mickeylyon23 Apr 19, 2009

    i have 3 m4a format files on my all tracks list that are protected. Would this have anything to do with not getting connected on to music manager from my phone to pc and if so how can i make them unprotected?

  • mickeylyon23 Apr 19, 2009

    it says that in use: 44874 KB 44%

    free: 55478 KB 56%



    Pictures= 10478 KB

    Sounds=28888 KB

    Videos= 349 KB

    Flash contents=57 KB

    Multi. msg=40 KB

    Email=0 KB

    Java= 1073 KB

    Documents=0 KB

    Others= 3989 KB



    I must state that music manager did work before and i have transferred music from pc to my phone but now all of a sudden it has stopped workin.

  • mickeylyon23 Apr 20, 2009

    got a backup for all my data and i can now transfer music from pc to phone through music manager.



    Thanx for your help!!!

  • Maurice B Thomas
    Maurice B Thomas May 11, 2010

    It's got a lot to do with whether you can get any more data on the phone.

  • Maurice B Thomas
    Maurice B Thomas May 11, 2010

    How's your available memory?

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I'm sure you are ok from here!

Posted on Apr 18, 2009

  • Maurice B Thomas
    Maurice B Thomas Apr 19, 2009

    I am still curious about how much memory you have remaining and since you feel that it is not important enough to supply that information so that I could possibly analyze the problem, it is hardly
    possible for me or anyone to determine whether your protected tracks are the problem or not. You still have not stated the available memory, which is hardly a matter of information so proprietary that it would invade your privacy, as no information as to the nature of your tracks was requested or is needed to analyze and solve your problem.

    How much available memory have you?


  • Maurice B Thomas
    Maurice B Thomas Apr 19, 2009

    Thank you for the information. In running the totals, they check out, as I wondered whether you might have "deleted" data, of which only the file header and not the data space of the rest of the file had been
    deleted, giving a false impression of the amount of available file space remains available.

    My recommendation at this point depends upon whether all of this data has been previously backed up on another instrument so that you can reinstall and reformat your phone to eliminate any data on the phone which just should'nt be there, including viral material and keylogging spyware that you could have imported either through the phone or from your pc.

    Have you such a backup of all data on your phone?


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try this..
1. open LG PC suite, connect your phone to PC,let the PC suite find your phone..
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3. once you find it, right click that device, select update driver,select yes this time only.
4. don't select install the software automatically, select '' install from a list on a specific location'', click next.
5. tick the search for the best driver on these location.
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try to uninstall and install the pc suite again. it might help in first hand. or simply you can transfer music or other files using a memory card reader, its much easy.

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You could just manage your music files through 'Mass storage' mode...

I know it doesn't solve the problem, but it should be a useable workaround.

Is there some reason you want to use the LG Suite?
It's a complete pain in the backside even when it's working well.

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Instead of loading the music manager, click on file in the LG Suite box, and then click 'content'. This will connect without a problem (at least it did for me, despite music manager not working), and then drag and drop music from your pc files, onto your phone. Hope this helps.

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Hey Abi54,

I had a bit of trouble with this myself.

Firstly, you'll need to download LG PC Suite, which should have come on a disk in the phone's box.

Now there are two ways of doing this...

Using MusicManager:
Works only for MP3 files, should collect album, artist info etc.


  1. Open LG PC Suite
  2. Connect phone to PC using USB cable.
  3. In LG PC Suite: click "Connection Wizard"
  4. Click USB, then click next. The computer will now search for your device.
  5. When it finds it click next, then finish.
  6. Now back to LG PC Suite, under the heading "MEDIA" click MusicManager. Make sure your have nothing open or running on your phone and that it is in the home screen.
  7. In MusicManager click on "File" in the top left hand corner.
  8. Then click "Add file to Main Library"
  9. Browse through your files and select the MP3 you want. Then click "Open." The file will now have been added to your library.
  10. Now drag the file you have added to "Internal" or "External" memory, depending if you want the file saved to your handest or MicroSD card (if you have one).
  11. A message wil then ask "Are you sure you want add the selected file to the handset?" Click "OK".
  12. A loading bar will appear, and once the file has finished downloading you can disconnect your phone.
Using Contents Manager:
For all types of files, will not give artist, album info etc.

  1. Connect your phone to PC using "Connection Wizard" in LG PC Suite (see above steps).
  2. In LG PC Suite under tools click "Contents Manager" Make sure your have nothing open or running on your phone and that it is in the home screen.
  3. You wil now be able to see your files including those on your computer and your phone.
  4. Find the file you wish to put on your phone. Right click it and copy it.
  5. Find the folder within your phone, either "Sounds" or "Card" (MicroSD card) and right click and paste the file.
  6. A loading bar will appear, and once the file has finished downloading you can disconnect your phone.
Hopefully this will help you! Please reply to let me know if this was helpful or not, and I can then help you further!

Happy MP3ing!

From Kat

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