I was using the camera when for some unknown reason it shut down. Now, it won't startup or even eject a tape. I have taken the battery out and tried plugging it in. Nothing has changed. Any thoughts would be appreciated.
On that model theres a ferrite core on the bottom that if it comes loose from dropping or over time it will hit the main pcb and break it theres six small screws holding the bottom cover on and towards the front there is what looks like two magnets with a flex goin through them that is the ferrite core there should be two pieces of white tape that looks like a plus sign over the ferrite core if its moving freely then it more then likely hit the main pcb and caused it to break and cause the camera to have no power
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I'm sorry that the Camcorder is not ejecting tape. Please follow the troubleshooting steps provided below and check the operation:
1. Please make sure that the battery is fully charged.
2. Perform Reset by following steps:
1. Locate the RESET button behind the LCD panel of the camcorder.
2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
3. After 2-3 seconds has elapsed, release the RESET button.
3. Perform a manual power reset by following the steps:
1. Turn off the camcorder.
2. Disconnect AC power adapter.
3. Remove the battery pack.
4. Move the POWER switch to the CAMERA position for 15 seconds.
5. Move the POWER switch to the OFF position.
6. Reconnect the AC power adapter or reinsert the battery pack.
7. Turn on the camcorder.
If the issue persists after following all the steps service will be required. You can find repair information and initiate service at:
Thank you for using Fixya. Please let me know if you require any clarifications.
Take off the battery on the camcorder. Insert the battery and at the SAME time, push the power and the eject to see if this resets the camcorder so it will eject. If this does not work, I'm afraid the unit will need to be taken apart and removed manual. Good Luck
got door open and looked in and saw what looked like the tape head sitting very slightly proud of tape and believe it or not inserted a very thin and pointy bladed knife up as far as the head then pressed it down on top of the head very lightly and the head slid down its shaft to its original position switched camcorder back on and tape then ejected as per normal and it has worked normally since and as i did'nt touch the head (face?) no damage was done and it can record and play with no problems, a little unorthodox perhaps but it worked for me and saved me a probable fortune
Just had this problem myself... called Sony. Here is what I did to fix this:
1. Turn off power 2. Open the LCD Display 3. Press "Reset" with paperclip/pen 4. Unplug ANY wires connected to the camcorder 5. Eject battery 6. Plug in DC charger 7. Power on 8. Attempt to eject tape 9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject). 10. The metal door *should* pop out and allow you to withdraw the tape.
I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.
Hi there, I think I can offer some info, though it's not good news.
This cassette ejection is controled by a small motor in the bottom of the cassette carriage (see picture). Unfortunatly whether the problem be this cheap little motor or a switch that controls it, taking it to a repair shop would cost much more than this little camcorder is worth.
Sorry for the bad news, I have the same camera as you can see it's taken apart now. I posted another solution to get the tape out if you come to that problem.
I believe that you have a problem where the tape is not being taken completely back into the cassette housing. Either the tape is bad and jammed or the idler is slipping. As it starts to eject pressure is put on the eject mechanism and it stops and reverses (as it is suppose to) to keep from damaging the camcorder. Unless you are familiar with camcorder repair you could do more harm than good forcing the unit open or trying to get the tape out. You should take it to a repair shop and let an expert take care of it. It shouldn't cost much to remove the tape and check for damage. Perhaps $50 to $100 US. Good luck.