Question about Microsoft Xbox 360 Console

2 Answers

Unit is on but no video or sound !

Picture went fuzzy then nothing now , is their anything I can do or do I have to replace it

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2 Answers

Re: unit is on but no video or sound !

You can do the towel trick as seen on youtube

Posted on Sep 25, 2007

Re: unit is on but no video or sound ! - Microsoft Xbox 360 Console Video Game Consoles

You probably overheated it on accident

Posted on Sep 18, 2007

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If you can see a red light (or 3) flashing on the front of the console then there is a GPU (graphics processing unit) problem and yes it needs to be repaired. Depending on how long you have had the console you may qualify for a free warranty repair.

Don't put any credit card details in just yet but phone them up and explain the problem to the support staff i have listed the 2 main phone numbers below >>>>

020 7365 9792 begin_of_the_skype_highlighting 020 7365 9792 end_of_the_skype_highlighting
or 0800 587 1102 begin_of_the_skype_highlighting 0800 587 1102 end_of_the_skype_highlighting
Hearing Impaired (TTY device):
0800 587 1103 begin_of_the_skype_highlighting 0800 587 1103 end_of_the_skype_highlighting
Hours of operation:
Monday-Friday: 09:00-22:00
Sunday: 09:00-17:00

Phone numbers
* Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or
(800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
* Direct dial: (425)
* Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting
or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting
Phone assistance is available seven days a week.
* 9:00 A.M. to 1:00 A.M. Eastern Time
* 6:00 A.M. to 10:00
P.M. Pacific Time

If you need anymore help please post back.


Oct 20, 2010 | Microsoft Xbox 360 Console

1 Answer

When i turn on the unit, there is no picture

its a prob with the main unit itwont help to clean you need a tecnition

Jun 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Can hear sound and see picture but it is all fuzzy

u need to reset the screen options back to regular spec if its not a 1080 p tv if its a regular tv you will need to use the 1080 p tv to fix it before you can use it on any tv

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Fuzzy picture on TV and NES when new RF adapter is cconnected

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TV screen is fuzzy

Follow the steps below, Hope this helps

1. Try another Av cable ( Audio video Cable )

2. Try another television

3. If the steps dont work, call xbox customer support to have your xbox serviced. Good Luck! hope your console still has warranty

This issue means that your xbox 360 console is having a problem with its Video Card.

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ok, there seems to be a problem in the xbox video system. do you have warranty?

Apr 20, 2008 | Microsoft Xbox 360 Console

1 Answer

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perhaps the xbox is causing the tvs to malfunction. i would get a new one. remember that xbox is giving everyone a 3 year extended warranty on the xbox 360

Jul 31, 2007 | Microsoft Xbox 360 Console

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