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The Rio Carbon will not play songs from iTunes unless they are in mp3 format. If you cannot download the songs in this format then I would recommend a program such as mediacoder to convert the tracks. I don't know why iTunes was recommended for the Rio but I would just use drag and drop into the folder called Music on your Rio.
Yes I solved the problem..I contacted Rhapsody and they told me my 30 day period had been expired and I needed to renew my subscription which would be $14.99/mo. All the songs that I downloaded onto my mp3 I thought I would automatically get after the 30 day period was over...guess not!
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio carbon and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update".
link to firmware update for Rio Sport S35S
Mac OS Version
If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad.
Try this and let me know if it works:
Plug the player into the computer (by the USB cable obviously), open your Rio Music Manager, go to "Tools", "Synchronization options". Then create a "synchronization profile" as instructed. As you progress through the instructions, your second preferrence to edit is called "content deletion". This is where you can tell your player to NEVER delete your music. (Choose "never" from the dropdown menu). Then follow the rest of the steps, answering the other questions as you prefer. Hopefully this will prevent your player from losing songs you've already downloaded.