Question about Acer Aspire 3610 Notebook

7 Answers

Acer Crystal Eye Webcam

When I try to log onto this program I get a fault saying not a JPEG 0x47 0x49? I cannot get a picture from the camera

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  • 5 more comments 
  • Anonymous Mar 25, 2008

    Acer Crystal Eye webcam application has stopped working

  • Anonymous Apr 23, 2008

    Acer crystal eye webcam stop working.

  • sakistheo23 Nov 30, 2008

    when i try log into this program i get a response of""camera not found" i have tried to solve this problem but i cant....please help me

  • Anonymous Feb 04, 2009

    have acr aspire 5737 crystal eye webcam was working, now will not take photos .

  • joanshaw3 Feb 04, 2009

    using acer aspire 5735 crystaleye webcam not taking photos

  • Anonymous Feb 15, 2009

    i can't see

  • Anonymous Mar 16, 2009

    I can not open the crystal eye camera. it´s sad that the camera ins´t instal.

    what can I do?

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7 Answers

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Well fist the size that it is says is creating the error is interesting. My guess is that the fault is because the picture you are trying to access is actually a GIF. If this is the case many camera software and even some of the graphic software will not read it. Try opening that picture in internet explorer and see what happens. To remove the fault what i would do is erase the picture or move it to another part of your hard drive. That way when you start the camera it will not be looking for that picture but another JPEG.

Posted on Sep 22, 2007

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Hi Friends,
Problem with
Acer Aspire Notebook Or Laptops? Just visit the sites..
For any Software problem you can visit a link by just Click Here .
For any Hardware problem with this Notebook you can Click Here

Posted on Jul 22, 2010

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When I try to use my acer crystal eye webcam it just says "camera not found" but the webcam is IN my laptop... what do I do?

Posted on Nov 16, 2008

My web cam is not fount someone can help me plz

Posted on Apr 28, 2008

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Try to upgrade or patch the software, for aspire 3610 go to ftp://ftp.work.acer-euro.com/notebook/aspire_3610/

for aspire 5520 go to
ftp://ftp.work.acer-euro.com/notebook/aspire_5520

make sure the patch or driver is compatible with your operating system.

Posted on Feb 18, 2008

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When I try to use crystaln eye webcam on acer 5520 I get camera busy.If I go to task manager it is not running.Can you help please.

Posted on Oct 07, 2007

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Problem signature:
Problem Event Name: APPCRASH
Application Name: Acer Crystal Eye webcam.exe
Application Version: 2.0.0.8
Application Timestamp: 463b1f7f
Fault Module Name: Acer Crystal Eye webcam.exe
Fault Module Version: 2.0.0.8
Fault Module Timestamp: 463b1f7f
Exception Code: c0000005
Exception Offset: 0000240f
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1427
Additional Information 2: 85e5d4b1189de96e255c8c531ab70738
Additional Information 3: 584e
Additional Information 4: dc5709be2ee8abf7e0fc730b066e9d21
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Posted on Jan 18, 2008

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Posted on Jan 02, 2017

  • 72 Answers

SOURCE: how to take pictures in acer crystal eye webcam

There should be a program in the start/programs menu called acer crystaleye, the software to take pictures with the webcam is in there. (if you are running vista that came with the laptop).

Posted on Oct 28, 2009

  • 1 Answer

SOURCE: crystal eye webcam for acer aspire 6920G says camera not found

hey, I had the same problem, I've got an Acer Aspire 6920 and I swapped out Vista that was on it for Windows XP

I went to the link you posted but it just goes to acer.com
so I figured I'd try something

if you go to acer aspire 6920 drivers, you can only pick Vista and Windows 7, and not Windows XP

instead, pick 6530 drivers (older acer) and pick the Bison driver:
http://global-download.acer.com/GDFiles/Driver/Camera/CCD_Suyin_2.0.8.3.zip?acerid=633639858186446758&Step1=Notebook&Step2=Aspire&Step3=Aspire%206530&OS=V10&LC=en&BC=Acer&SC=PA_7

Install it (with or without installing the previous Crystal eye, doesn't matter, and it will work properly

Posted on Jun 14, 2010

  • 1 Answer

SOURCE: Acer Crystal Eye Webcam JPEG error #52

This is usually cause by a file in your "My pictures" folder that is oversized and cannot be handle by the Crystal Eye software. Simply move all files (not sub folders) from your "My pictures" folder into a sub folder.

Posted on Sep 23, 2010

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