Question about Brother IntelliFAX 770 Plain Paper Thermal Fax
When I send a fax it comes out black My coverpage is good, but person recieving my fax cant read anything on the paper.Completely black
Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.
If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.
Hope this is of some help.
Posted on Apr 17, 2009
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Posted on Jan 02, 2017
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