Question about Microsoft Wireless IntelliMouse Explorer

2 Answers

Does not work

I have a Microsoft IntelligMouse Explorer 2.0. Two days ago the mouse froze a few times and I would reinsert the batteries and it would be just fine. Today the mouse won't work at all. Installed fresh batteries, and rebooted computer, but the pointer is frozen in place. Plugged corded mouse in and updated drivers on wireless mouse, rebooted and pointer still frozen in place. When the wireless mouse is on, the light under it does not appear as bright and stays steady, if you run your finger over it, the light becomes brighter and blinks a few times and then goes back to not as bright. Is my mouse dead and needs to be replaced...or is there another problem.

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Re: Does not work

I'm sorry you had to waste your time talking to I called microsoft and the technican told me to push the button on the reciever and wait for it to blink..then push the button on the mouse and hold for 10 seconds. The mouse began to work. I don't think I have a instruction manual, for sure this would have been in it. I wanted to write back for others to know and to thank you, Benimur, for taking the time to help me.

Posted on Sep 17, 2007

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Re: Does not work

Hi, The only easy user action I can suggest is to clean/check the battery terminals. In some instances, they get corroded and therefore will not provide good contact with the battery. You not only have to wipe it clean (with a solvent) but to actually scrape off to ensure shiny/corrosion-free terminals. It is also possible to bend it slightly towards the battery to add pressure to the contacts. The other check/repair is to open the mouse and check for any cold solder joints. The battery terminals themselves often get cold solder contact to the circuit board. It is very rare but some components do fail. You need to be familiar with electronic diagnosis, soldering with a low wattage soldering iron and possibly the use of a continuity tester to be able to perform this side of the diagnosis/repair. Your best bet is to seek the assistance of an electronics tech/friend. It may not be economically reasonable to have a qualified professional do service on the mouse. Hope this be of some help/idea. Post back how things turn up or should you require further information. Good luck and kind regards.

Posted on Sep 17, 2007

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