I have a Microsoft IntelligMouse Explorer 2.0. Two days ago the mouse froze a few times and I would reinsert the batteries and it would be just fine. Today the mouse won't work at all. Installed fresh batteries, and rebooted computer, but the pointer is frozen in place. Plugged corded mouse in and updated drivers on wireless mouse, rebooted and pointer still frozen in place. When the wireless mouse is on, the light under it does not appear as bright and stays steady, if you run your finger over it, the light becomes brighter and blinks a few times and then goes back to not as bright. Is my mouse dead and needs to be replaced...or is there another problem.
I'm sorry you had to waste your time talking to me...lol. I called microsoft and the technican told me to push the button on the reciever and wait for it to blink..then push the button on the mouse and hold for 10 seconds. The mouse began to work. I don't think I have a instruction manual, for sure this would have been in it. I wanted to write back for others to know and to thank you, Benimur, for taking the time to help me.
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Re: Does not work
The only easy user action I can suggest is to clean/check the battery terminals. In some instances, they get corroded and therefore will not provide good contact with the battery. You not only have to wipe it clean (with a solvent) but to actually scrape off to ensure shiny/corrosion-free terminals. It is also possible to bend it slightly towards the battery to add pressure to the contacts.
The other check/repair is to open the mouse and check for any cold solder joints. The battery terminals themselves often get cold solder contact to the circuit board. It is very rare but some components do fail. You need to be familiar with electronic diagnosis, soldering with a low wattage soldering iron and possibly the use of a continuity tester to be able to perform this side of the diagnosis/repair.
Your best bet is to seek the assistance of an electronics tech/friend. It may not be economically reasonable to have a qualified professional do service on the mouse.
Hope this be of some help/idea. Post back how things turn up or should you require further information.
Good luck and kind regards.
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Hello, have you tried changing the batteries in your mouse? They are probably dead or dying and that is why it is not working. Also, try restarting the computer. If you cannot even use a regular wired usb mouse, there may be something going on. Try changing the batteries, restarting the computer, and using a regular usb and a regular PS/2 mouse.
Try going to microsoft help and support or microsoft replacement products. If you dig around enough in microsoft you'll find about anything. Also you can e-mail a tech, rep, or what ever they call them selves and get an answer in three or four days, if you're lucky. Also If you know anyone else that has the same mouse you can burn the software off their usb on to another, it don't have to be the little tiny thing . Get you a USB with a few MB on it and burn you a copy or two,
You did not say what type of surfaces you tried. For example, a laser mouse with no ball in it, will not ever work right on a glass table top. And texture has nothing to do with it either, so putting a pure white sheet of paper under it won't help either. The best is to find something with a nice fine pattern on it. Something rough works better than something smooth, but only because texture indirectly causes a dark pattern.
maybe the battery?
follow the steps below to troubleshoot the mouse Wireless mouse does not respond (generic instructions) Try to Resynchronize your device with the receiver(connector) Follow these steps.: Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step. 2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard. 3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed. or Try different port and restart your computer. or Reinsert the batteries or install fresh batteries If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.
I had the same problem with my Microsoft Intellimouse 1007 (Explorer 2.0) Tried various solutions (reinstall/update drivers). In the end I went into the board bios and found that enabling the motherboards 'USB mouse' controller and 'USB keyboard' controller solved the problem. Hope this helps.
plz check the batteries of your wireless mouse. try reinserting them or may be you can try a new set of batteries.also try to reset the connection on your mouse by pressing the connect button under the mouse and on the reciever together and releasing both together