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I bought the right ink cartridges and my printer is telling me "wrong cartridge". Now what do I do?

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Hi

Please try to reseat the cartridges again and check whether the tape from the cartridge head is removed. Also power cycle the printer by unplugging its cable from the wall socket for 2 minutes. Please tell me the make and model number of your printer so that I can provide you with model specific information.

Please do revert for further assistance.

Thanks
Rylee

Posted on Apr 17, 2009

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