Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Can Not Get Volume Up or Volume Down Buttons on Keyboard to Work

I have a Dell Dimension 8200. I have upgraded my keyboard and mouse combo to a Microsoft Wireless Laser Desktop 4000. I have installed all the software from the CD with its drivers that came with the new combo and also did a search of the internet for upgrades to those drivers. The installation process also unloaded the old Logitech wireless keyboard and mouse combo that came with the computer when I bought it new from Dell. All buttons on the keyboard and all buttons on the mouse work or can be programmed as intended, except the Volume Up or Volume Down buttons at the top left corner of the keyboard (yes, the mute button will mute the volume). I also searched the internet to see if the drivers for the integrated sound card were current. I almost always use Windows Media Player v11 to play music while working onthe computer, but I know that I can not control the volume when watching YouTube either. I am at a loss to figure out how to get the volume buttons to work.

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  • Anonymous May 04, 2009

    i have the same exact problem

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

rolltape
  • 58 Answers

SOURCE: MS Wireless laser Desktop 4000

Try this website. Although your model is not listed, try a model similar to yours. http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx
Hope this helps!

Posted on Feb 11, 2008

  • 3 Answers

SOURCE: volume controls

Just sorted it. The solution is a touch long winded but it worked for me.

Sorry for the delay in replying but i THINK have have the solution which I got of the Saitek forums.
I have had the same problem with VOLUME controls on two MS keyboards and a logitech, this worked a treat.

So what do you need to do?
FIRSTLY check Control Panel->Administative tools->Component services and click "Services (local)", on the RHS look for "HID input service" under STATUS it should say STARTED, if it DOES im not 100% if this will help but try anyway. If it DOESN'T this should work.

Go to START->RUN and type REGEDIT and navigate your way to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there is a file called "ServiceDll" delete it (make a copy obviously and stick it on your desktop or something). Right click in the RHS of the page and create a NEW->Expandable String Value.
Call it "ServiceDll" (exactly as typed here without quotes), and make the value read "%SystemRoot%\System32\hidserv.dll" (without quotes). Now exit out of Reg edit and go back to Control Panel->Administative tools->Component services. Next to HID input service right click in the gap under STATUS and press START. Close properly and your volume should now work.
Good luck.

Posted on Dec 25, 2008

  • 33 Answers

SOURCE: lost the cd for Microsoft WIRELESS LASER DESKTOP 4000 KEYBOARD &

Hi danny_3339,
since you didn't tell us which operating system you are using:
http://www.microsoft.com/hardware/download/download.aspx?category=MK
Open that site and choose the appropriate settings to get your driver download...
Kind regards,
noris017

Posted on Feb 25, 2009

KiraRanjeet
  • 70 Answers

SOURCE: Microsoft wireless keyboard 4000 and wireless

If you want to check if the software is installed correctly and the keyboard is working fine try using the multimedia key. If you are able to use the multimedia keys for reducing and increasing the volume or mute the sound that means it is working fine.

If you are trying to configure the Favorite keys then you will have to select the buttons from the software and link it to the particular program of your choice.

Open the software application

Select the button that you want to configure

Click on the browse button to select the program of your choice to open with that button.


Posted on Jul 21, 2010

  • 2 Answers

SOURCE: volume control keys on MS comfort curve 2000 keybrd not working

Restart the HID Human Interface Service. To fix this problem yourself, follow these steps:

  1. Open Microsoft Management Console (MMC) snap-in for Services.

In Windows Vista or Windows 7, click Start, type services.msc in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.


In Windows XP, click Start, click Run, type services.msc in the Open box, and then click OK.

  1. In the list of services in the Details pane, double-click HID Human Interface Service, and then make sure that the Startup type is set to Automatic. Then if not running start.

Worked for me J

Posted on Jan 02, 2011

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