Question about SanDisk Sansa m240 MP3 Player

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Sansa m240 not working, just only on and off conndition

Please tell me what is problem, hot slove this problem Balram

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You probably put files into the Mass Storage view (on my computer) rather than in the MEDIA subdirectory of the Portable Media Device view (called 'Sansa M240') -- I use Windows XP Media Edition and have no problems, but my plain old XP doesn't see the device correctly. You should load Windows Media Player 10 to have it seen as a portable media device with DATA and MEDIA directories. All MP3 files belong ONLY in the MEDIA directory.

Posted on Sep 20, 2007


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Why doesn't my computer detect my sansa m240 it worked before i tried other usb ports that didn't work i tried going to my computer it didn't detect it again please help

Why doesn't my computer detect my sansa m240 it worked before i tried other usb ports that didn't work i tried going to my computer it didn't detect it again please help

Apr 20, 2009 | SanDisk Sansa m240 MP3 Player

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I missed the sansa m240 software so iam looing of the sansa m240

You can download the software from the manufacturer's web site at

Mar 17, 2009 | SanDisk Sansa m240 MP3 Player

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Device driver m240

Uninstall all Sansa software using the add/remove programs function. Reinstall software from Sansa CD. Then and only then plug the mp3 player into the computer.

Nov 04, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Problem sansa m240

where should i get my music download or uploaded from because it will not work in windows media player

Oct 09, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My Sansa m240 does not play music, it freezes.

Try going into your USB Settings on your device and ensure the unit is set to msc

Jan 09, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Help Me! Sansa m240 say only 'Finalizing Update" then turns off

Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

Dec 23, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Error message

yesterday i heard a song in m240, suddenly it display no files , what i will do? tell me

Dec 12, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Reset button

This is a well know fault with the m240. The easiest fix is to take it back to the store you bought it from and get a replacement :)

Jun 12, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Transferring information

So this is closed then. Solution: upgraded Windows Media Player to v11 and re-synced my files

Mar 30, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers


Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: or If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

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