Question about Office Equipment & Supplies
Pull the power cord out of the back of the printer.
Then move the printhead to the center and pull out the ink and the printhead. Clean the printhead and examine the bottom for burned areas.
With the printhead still out, close the cover and plug the power in and turn the power on. If your printer isn't damaged, it should go through all diagnostics and give you a solic green light. This means you probably need a new printhead.
Posted on Apr 17, 2009
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Posted on Jan 02, 2017
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