Question about Toshiba E-STUDIO 850 Copier

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Paper jam and message C570 - Call for service

The copier had a paper jam and I do believe that I have removed the paper jam - now. But, the message is C570 Call for Service.

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  • 95 Answers

The C570 is a communication error between the finisher and the main unit. Check to make sure the connector from the finisher to the copier is plugged in properly.
You could try re-seating connectors on the finisher board - it may help.
Make sure the power supply to the copier is not being shared with some other piece of equipment (like on a power strip) that could be causing interference/noise to the power supply for the copier.
If problem persists..could be bad IPC board(finisher) or CPU board (copier).
Hope this helps

Posted on Apr 18, 2009

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Posted on Jan 02, 2017

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