Question about Janome Memory Craft 9000 Computerized Sewing Machine

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What platform (WIndows XP, etc.) can the 9000 digitizer use?

I have a 9000 model. Will the digitizer software run on Windows XP or vista?

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Digitizer 2000? Or Digitizer 10000?

There's a BIG difference.

So far, it doesn't seem that Janome's put out an update to Digitizer 2000 for Vista (though they have for Customizer 2000), but they have for Digitizer 10000.

However, XP should be fine with Digitizer. You may have to go into your "Properties" menu for Digitizer and set the compatibility back to say, "Windows 95" though.

To do this, right-click on the software icon for Digitizer on your desktop. On the contextual menu will appear several choices - select "Properties" and then click on the "Compatibility" tab on the Properties dialog box. This is where you change how your computer (essentially) recognizes the application.

You may need to experiment with the options. Try "Windows 95" first ... and if that doesn't work, select and try another.

Posted on Apr 21, 2009

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If the machine is more than a year old, I would say windows XP. less than a year, Vista

Posted on Apr 20, 2009

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Need a driver for a singer futura ce250. When downloading my new software it gave me a message would not download to a 64bit platform


YOUR PC RUNS WINDOWS 7 PRO OR ABOVE If you have Windows 7 Professional or Above, the solution torunning any XP software is fairly easy. Go to http://www.microsoft.com/windows/virtual-pc/download.aspx.Select your Windows 7 system and language, follow ALL the instructions, andMicrosoft will take you through to running XP mode on your Windows 7 system!Hurray! If you still have a problem with the USB cable being recognized, besure you're plugging it into the BACK of your machine, not through a hub or inone of the front ports. The program for the embroidery machine and the USBcable require more power than either of these allow, a technical point Singerdoesn't seem to be aware of. You should be fine to install the machine'ssoftware and run it from within the XP mode now. YOUR PC RUNS WINDOWS 7 HOME, STARTER OR VISTA Unfortunately, you'll need to have an original of Windows XPfor this, no way getting around it. Hopefully, you still have a copy of itlying around, or have a family member, neighbor or friend who does. Maybe acheap eBay buy? Doesn't matter if it's XP Pro or Home. This solution is quite abit more complicated, but you can get there. I run Windows 7 Home and I usethis solution to successfully run the embroidery software on my Singer FuturaCE-100; the application should be no different for any other machine requiringXP software and unable to run in either Vista or Windows 7, so take courage andcharge forward! You're going to want to download a free and SAFE softwarecalled VmWare Player. The download requires you to register, but there's nocost, it's updated regularly to keep it safe and has been thoroughly checkedout by a lot of geek experts out there. It's available at http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0.Fill in the required information, follow the instructions from the email you'resent, and download the software. Normally, the software will be downloaded tothe "Downloads" folder, unless you tell it to download elsewhere. Before you do anything else, place the Windows XP CD in yourCD drive. Make sure you have the registration number ready. Now go to the"Downloads" folder, double click on the VmWare installation file(Vmware-player-etc, etc) and follow the instructions to install. Once that isinstalled and you've rebooted your PC, double-click the icon on your desktopfor the VmWare Player. It will automatically open up with a Welcome screen.Click on "Create a New Virtual Machine." The next window will automaticallyshow under installer disc "Windows XP (Pro or Home" detected." Just click next.Enter the XP product key and keep entering any required information in theBLANK spots in the following screens. ANY spot filled in LEAVE ALONE. Now leave the PC alone-the process will take about 20minutes. Once it is done, VmWare Playerwill automatically launch the Tools Installer to integrate the virtual XP withyour computer. It may have to download or update the tools, so if you see ayellow banner at the bottom of your window, simply click Update Tools orInstall Tools depending on your situation. The tools will automaticallydownload and install, though you may have to approve a prompt or two. You will be able to click between folders on your Windows7/Vista system and the XP Virtual Machine to copy and paste your designs backand forth. I strongly suggest that whatever AntiVirus software you use on yourWindows 7/Vista you also install on the XP, as it will look for updates on theinternet and will thus be subject to any viruses out there. Make sure you useany firewall, as well, if you use something other than the XP default (you'llknow if you do). Now-close the VmPlayer completely. Don't restart it, closeit. Then reopen it. Do you get a message at the bottom telling you that the USBdevice connections are disabled? We have one more step, then, before installingthe embroidery machine's software. USB DEVICE CONNECTIONS DISABLED OR USB ARBITATION SERVICEFAILS/TERMINATED OR DEVICE ATTACHED TO THE SYSTEM IS NOT FUNCTIONING. Arggggh! One more thing? Okay, this is the really technicalpart. The problem is you have an AMD processor, not an Intel, in your machine.Congratulations on a smart purchase. VmPlayer has a little conflict with it.What I'm going to have you do may seem a little scary, but it is simple todo-and there is a backup so that if anything goes wrong we can fix it. JUSTDOUBLE CHECK EVERYTHING YOU DO BEFORE YOU DO IT. Okay. Your going to go into an area that's supposedly forbidden inyour computer-nonsense. Make a backup, be careful, and understand that otherswho know what they're doing have written, gone over, and done theseinstructions before you. And my PC works just fine WEEKS after I've done this! First, let's make a back up. Click onto the Start icon in thelower left hand side. See that blank line on the bottom just begging for somethingto be typed into it? Type "regedit" and hit ENTER. Click on FILE, EXPORT.Select DESKTOP on the right, name the file REG BACKUP and click SAVE. Now youhave made a full backup of your registry so if anything goes wrong you can goright back into "regedit" and go to FILE, IMPORT and select the file. See?Easy. Now. In the Registry Editor screen that you've opened, 1. ClickHKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\(36FC9E60-C465-11CF-8065-444553540000). 2. In the right hand panel, if UpperFilters exists, delete it. YES, delete it. 3. Go toHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\. 4. Delete the usbfilter string. 5. Close the registry 6. You will want to go into Start, then Computer.Double Click on C, then Windows\System 32/Drivers. Scroll down to the fileusbfilter.sys and delete it. Now reboot your computer. FINALLY-REINSTALL YOUR EMBROIDERY SOFTWARE ACCORDING TO THEORIGINAL INSTRUCTIONS FROM YOUR MANUFACTURER. And yell at them for not paying for the original programmerof the software to update the software properly to operate on Vista and Windows7! I hope this helps everyone! It took a bit of research, butit's been well worth it. Happy embroidery!

Feb 23, 2011 | Singer CE-200 Quantum Futura Computerized...

2 Answers

Changing from windows XP to Vista


If you are talking about Bernina artlink software here is a patch, but you nbeed to register. Check it out

Feb 25, 2008 | Bernina Artista 180

1 Answer

Just bought this machine and installed the software. When I try to use I get a message: Can not run CF_Splash.dll


It sounds like you are trying to use the software on Windows 7 or Vista. There's a patch at www.Futura-support.com you'll need. On the lefthand side of the screen, click on downloads, then choose CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. Be sure to install ALL Futura software you've already installed and reboot your PC BEFORE starting the new instructions.

If for some reason this still doesn't solve your problem, I've posted a solution that's a bit more involved on the CE100 Problems & Solutions home page for running your machine on Windows Vista/7. Basically, it allows you to run any XP program on Windows Vista or 7 using your old XP software. The Futura patch works for most people, though, so you will hopefully not have to go that route.

Happy embroidery!

Feb 15, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I need a new computer and am wondering if windows 7 will run the old creative software for my 7570? i do know it would not work with vista thank you


If it didn't fly on vista, it will likely not work on 7 either. Fret not, as you can still buy new machines with XP loaded on them. It is a nice, stable operating system that is still sought out by businesses, etc. I would look on newegg.com or tigerdirect.com.
You can also downgrade a windows 7 to XP. If your program didn't run on XP, then you are stuck.
farmerbear at fixya.com

Oct 02, 2010 | PfaFF Creative 7570

1 Answer

I have recently bought a new computer and i installed the software, but the machine will not recognise the computer, can it be installed on computer with the new windows 7 or do i need an update??


Yes, it can be installed on Windows 7. Check the Futura support sight at www.Futura-support.com and look on the right hand side under downloads. There's a download listed for CE150/250/350, etc, that applies to XP 32 & 64 bit, Vista and Windows 7 32 & 64 bit. Follow the directions CAREFULLY! If this doesn't work for you, I've posted a set of instructions under CE100 solutions for running the CE100 software on Windows Vista/7 by installing a Virtual Machine software on Windows 7 that works regardless of the situation.

The update should work for you perfectly, however. Just make sure you uninstall the Futura software and reboot your machine BEFORE you do anything else and follow the instructions from the website carefully! Good luck!

Jul 29, 2010 | Singer CE350

3 Answers

Future CE-250 software compatible with Windows 7?


I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed.

The website is www.futura-support.com

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is: http://www.futura-support.com/downloads/ce150.html

Happy Embroidering!!!

Jan 19, 2010 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Can not run an x 86 build of this utility on x 64 platform Running window 7 Future software for CE - 150. not finding the USB port. I have try what they said on they down load.


YOUR PC RUNS WINDOWS 7 PRO OR ABOVE If you have Windows 7 Professional or Above, the solution torunning any XP software is fairly easy. Go to http://www.microsoft.com/windows/virtual-pc/download.aspx.Select your Windows 7 system and language, follow ALL the instructions, andMicrosoft will take you through to running XP mode on your Windows 7 system!Hurray! If you still have a problem with the USB cable being recognized, besure you're plugging it into the BACK of your machine, not through a hub or inone of the front ports. The program for the embroidery machine and the USBcable require more power than either of these allow, a technical point Singerdoesn't seem to be aware of. You should be fine to install the machine'ssoftware and run it from within the XP mode now. YOUR PC RUNS WINDOWS 7 HOME, STARTER OR VISTA Unfortunately, you'll need to have an original of Windows XPfor this, no way getting around it. Hopefully, you still have a copy of itlying around, or have a family member, neighbor or friend who does. Maybe acheap eBay buy? Doesn't matter if it's XP Pro or Home. This solution is quite abit more complicated, but you can get there. I run Windows 7 Home and I usethis solution to successfully run the embroidery software on my Singer FuturaCE-100; the application should be no different for any other machine requiringXP software and unable to run in either Vista or Windows 7, so take courage andcharge forward! You're going to want to download a free and SAFE softwarecalled VmWare Player. The download requires you to register, but there's nocost, it's updated regularly to keep it safe and has been thoroughly checkedout by a lot of geek experts out there. It's available at http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0.Fill in the required information, follow the instructions from the email you'resent, and download the software. Normally, the software will be downloaded tothe "Downloads" folder, unless you tell it to download elsewhere. Before you do anything else, place the Windows XP CD in yourCD drive. Make sure you have the registration number ready. Now go to the"Downloads" folder, double click on the VmWare installation file(Vmware-player-etc, etc) and follow the instructions to install. Once that isinstalled and you've rebooted your PC, double-click the icon on your desktopfor the VmWare Player. It will automatically open up with a Welcome screen.Click on "Create a New Virtual Machine." The next window will automaticallyshow under installer disc "Windows XP (Pro or Home" detected." Just click next.Enter the XP product key and keep entering any required information in theBLANK spots in the following screens. ANY spot filled in LEAVE ALONE. Now leave the PC alone-the process will take about 20minutes. Once it is done, VmWare Playerwill automatically launch the Tools Installer to integrate the virtual XP withyour computer. It may have to download or update the tools, so if you see ayellow banner at the bottom of your window, simply click Update Tools orInstall Tools depending on your situation. The tools will automaticallydownload and install, though you may have to approve a prompt or two. You will be able to click between folders on your Windows7/Vista system and the XP Virtual Machine to copy and paste your designs backand forth. I strongly suggest that whatever AntiVirus software you use on yourWindows 7/Vista you also install on the XP, as it will look for updates on theinternet and will thus be subject to any viruses out there. Make sure you useany firewall, as well, if you use something other than the XP default (you'llknow if you do). Now-close the VmPlayer completely. Don't restart it, closeit. Then reopen it. Do you get a message at the bottom telling you that the USBdevice connections are disabled? We have one more step, then, before installingthe embroidery machine's software. USB DEVICE CONNECTIONS DISABLED OR USB ARBITATION SERVICEFAILS/TERMINATED OR DEVICE ATTACHED TO THE SYSTEM IS NOT FUNCTIONING. Arggggh! One more thing? Okay, this is the really technicalpart. The problem is you have an AMD processor, not an Intel, in your machine.Congratulations on a smart purchase. VmPlayer has a little conflict with it.What I'm going to have you do may seem a little scary, but it is simple todo-and there is a backup so that if anything goes wrong we can fix it. JUSTDOUBLE CHECK EVERYTHING YOU DO BEFORE YOU DO IT. Okay. Your going to go into an area that's supposedly forbidden inyour computer-nonsense. Make a backup, be careful, and understand that otherswho know what they're doing have written, gone over, and done theseinstructions before you. And my PC works just fine WEEKS after I've done this! First, let's make a back up. Click onto the Start icon in thelower left hand side. See that blank line on the bottom just begging for somethingto be typed into it? Type "regedit" and hit ENTER. Click on FILE, EXPORT.Select DESKTOP on the right, name the file REG BACKUP and click SAVE. Now youhave made a full backup of your registry so if anything goes wrong you can goright back into "regedit" and go to FILE, IMPORT and select the file. See?Easy. Now. In the Registry Editor screen that you've opened, 1. ClickHKEY_LOCAL_MACHINESystemCurrentControlSetControlClass(36FC9E60-C465-11CF-8065-444553540000). 2. In the right hand panel, if UpperFilters exists, delete it. YES, delete it. 3. Go toHKEY_LOCAL_MACHINESystemCurrentControlSetServices. 4. Delete the usbfilter string. 5. Close the registry 6. You will want to go into Start, then Computer.Double Click on C, then WindowsSystem 32/Drivers. Scroll down to the fileusbfilter.sys and delete it. Now reboot your computer. FINALLY-REINSTALL YOUR EMBROIDERY SOFTWARE ACCORDING TO THEORIGINAL INSTRUCTIONS FROM YOUR MANUFACTURER And yell at them for not paying for the original programmerof the software to update the software properly to operate on Vista and Windows7! I hope this helps everyone! It took a bit of research, butit's been well worth it. Happy embroidery!

Dec 11, 2009 | Singer CE-100 Futura Computerized Sewing...

2 Answers

CANNOT FIND DRIVERS


I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed. There are also updates for Windows Vista & other operating systems as well.

The website is www.futura-support.com

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is: http://www.futura-support.com/downloads/ce150.html

HAPPY EMBROIDERING!!!!!

Sep 23, 2009 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Soft ware not combatable with windows vista. Help


Yup, if you mean Customizer 2000 when you say "software."

You can go to Janome's website and poke around for it (just so's you can see the neat stuff people are making -- always nice!) or just pop over to this link and download the newest update .

It'll make your MC and your Vista compie friends again. :)

Best of luck to you!

Apr 09, 2009 | Janome Memory Craft 9000 Computerized...

2 Answers

Windows Vista & Window XP operating system


u can dual boot them u need 2 creat another paertision enough 4 the other os

Jul 04, 2008 | Janome Memory Craft 9000 Computerized...

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