Question about Creative Labs ZEN Vision:M Digital Media Player

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Certain MP3s and videos cut off before the end of file

I have two collections of TV episodes on my Zen, and several MP3's. On one of the TV series, most of the episodes cut off about 10-20 seconds before the ending. Sometimes I can view more if I restart the file, and fast forward to near the end, but not always. The audio and video are usually in-sync. The files don't cut off when viewed on my PC. I've also had a few (about 1%) of my MP3's cut off in the middle of the file, I'm not sure if it's related, but it's particularly aggrivating. Anyone know what the problem is?

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Thats a tough one, but hopefully its just an issue of reloading or upgrading the firmware. What version do you currently have? I'll bet its not 1.62.02. I recommend you update the firmware to 1.62.02. Go to www.Creative.com to download the firmware, then plug in your device to upload it to your Zen.

Posted on Sep 21, 2007

  • Adrienne  Roberts
    Adrienne Roberts Sep 21, 2007

    It could also be that your files are corrupt.

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Posted on Jan 02, 2017

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