Question about 3Com NBX V3000 IP Phone

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NBX 3000: Can't access WEB UI or Ping - System still up.

NBX 3000:
Problem: Can't ping or access WEB UI
System still operational, just cannot make any changes. Tried rebooting system - stays operational for several minutes and then becomes un-pingable and WEBUI no longer accessible.

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  • bgovi Apr 17, 2009

    Resolved my problem. The culprit was a faulty phone on the system that was causing the NBX to react in the description above. Went around to each phone and unplugged for 10 sec and plugged back.



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There is most likely another device on the network with the same IP as the phone system. You can check this by un plugging the link to the phone system (after hours of course) and then pinging the IP of the phone system. If you get a reply while the link is disconnected then you know there is a duplicate IP on the network. You can use your server to try to identify the device or use a IP scanner like NetScanTools to ID it. You could also try changing the IP address of the phone system and see if you have the same problem.

Posted on Jul 27, 2010


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