Question about RCA DRC8052N DVD Recorder

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  • joeh46 Nov 10, 2007

    Have the smae problem when trying to use preset recording the unit records blue screen and jumps to ch 1

    No support for this unit

  • abgjresq Nov 23, 2007

    After about two months the unit started to show quite a few quirks. Following a host of lesser problems that I worked around, I turned the unit on and the "hello" greeting appeared but the unit would not boot up. The "hello" message just blinks and none of the buttons on the unit or the remote generate any response. I unplugged it waited a few minutes then tried again with the same result. I then completely disconnected it and attempted to return it, but this model is no longer sold and I did not have my receipt. Several hours later, I hooked it up again and it reacted the same way. I called the service number in the manual and after holding for quite a long time was able to speak to someone. After explaining the problem, she put me back on hold for another 15 minutes. She came back on the line and told me to unplug the unit for 2 hours, hook it back up and if the problem still existed to call back for further instructions. I explained that I already had done that and it did not work. She refused to give me any further help as if she did not believe me. She repeatedly stated that she needed to know what appeared on the LCD when the unit was turned on after it had been unplugged for at least two hours. I told her that after more than two hours it said "hello", and asked what the next step was. She continued to tell me it was necessary to unplug the unit for at least two hours before trying anything further. After a slightly heated exchange of words I was again placed on hold for another 20 minutes while she was supposedly finding the "further instructions". When she returned she again stated that I had to unplug the unit for two hours and see if that solved the problem. After she argued with me about the fact that I had already done that, she stated that if the unit still did not respond there was nothing further I could do and it needed to be taken to an authorized repair center. The cost of having the problem diagnosed is $50, which must be paid even if you don't have it fixed. Until an authorized service center diagnoses the problem they cannot tell you if it is covered under any warranty. I only paid about $120 for it so it was hardly worth wasting another $50. Any ideas on a possible resolution would be greatly appreciated.

  • cokeeffe Nov 25, 2007

    Unit only flashes hello, does not power on. Unplugged for two days. RCA will not repair it. Wants 169.00 for exchange program.

  • maratae Dec 01, 2007

    My sister and I both have this DVD recorder and are experiencing the exact same problems - won't open, won't turn on, etc. I am having difficulties with the RCA "support team" also. I will never buy another RCA product!

  • Anonymous Feb 07, 2008

    Bought from Walmart 2 yrs ago. Brand new in box, would never turn on, PERIOD.

  • Anonymous Apr 01, 2008

    I called customer support to see if there was a solution to my issues and they said if it has been under a year and I find my receipt they would replace it for free for another one that is almost guaranteed to do the same thing if not it would cost me $120.00 why would I pay 120.00 for a guaranteed, that is going to go out again they should have to take responsibility and replace every single piece of junk they sold for one that is their best. I think I figured out the whole issues, GE used to own RCA well that explains the crappy service. Anything I have ever gotten GE barely lasts through to the warranty. Our dishwasher went out GE ofcourse.

  • Anonymous May 25, 2008

    Same problem. Mine is DRC8052N. Presumably slightly different. New unit will not turn on -- no activity whatever.

  • dirtspide883 Nov 19, 2008

    Unit works except it has no video output. I have no problems with remote except it being a little delayed, Audio(both channels) work great. It worked flawlessly when first purchased. Had not used it for 2 months than thats when this problem started.



2 Answers

I had this very same problem. After several hours of being frustrated by it, I finally found the solution. Press the HDMI button on the remote and hold it depressed (for awhile). The unit responded and started working. No guarantees, but it worked for me. Good luck. By the way, this particular recorder, in my opinion, is a piece of garbage. I'll never again buy an RCA product

Posted on Dec 30, 2007


New? return it to where you purchased it.

Posted on Oct 17, 2007


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