Question about Dell Latitude D620 Notebook

1 Answer

Dell latitude d620 wont turn on

Iv been using my dell latitude d620 laptop for a long time and it never gave me trouble. Now when i turn it on it starts normally and then when it goes to the loading screen where is says Microsoft Corporation and the green thing goes threw the bar. It just stays there for like an hour and wont move on the the Windows Vista page where you log in.
Can anyone help me? Please?

Posted by on

  • 7 more comments 
  • dekshow3 Apr 17, 2009

    im a kid looking for help with that issue. im the one who posted it. can u explain it in an easier version?

  • dekshow3 Apr 17, 2009

    i think it has 512 memory? it is the one the picture exactly. just give me ur suggestion that are easier for me and ill figure it out. i just really need to use it the laptop.

  • dekshow3 Apr 17, 2009

    it says loading windows files please wait. did i click the right one?

  • dekshow3 Apr 17, 2009

    its still loading windows files

  • dekshow3 Apr 17, 2009

    dat didnt work. wat do i try now?

  • dekshow3 Apr 17, 2009

    ok so i just put the disk in and go from there?

  • dekshow3 Apr 17, 2009

    thank you very much. i shall try this. if it doesnt work i shall get back to you. You've been a great help.

  • dekshow3 Apr 17, 2009

    will the reinstallation disk work?

  • dekshow3 Apr 18, 2009

    the disk didnt work. it was an windows re-installation disk. i couldnt find the system recovery one. do i put in the disk then press F2 or press it without the disk in

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  • 326 Answers

Did you upgrade the RAM when you upgraded to Vista. The D620 does not have the resources to run vista as pre-configured and requires, at the least, a memory upgrade. 1gb or greater is recommended.

Please upgrade the ram, or try F8 during boot for Safe-Mode and see if your RAM is not the issue. To check the amount of RAM you have:

Press and Hold Windows Key + PauseBreak

If you still have 256mb or 512mb vista is likely to barely crawl.

Let us know what you find.

Posted on Apr 17, 2009

  • 4 more comments 
  • NitrusInc
    NitrusInc Apr 17, 2009

    Let us know how to better assist you. So I take it you had over 512mb's of memory?

    It would also help if you let us know which D620 you have, does it match the picture exactly or is it only one color of Grey.

    They made these in two generations, the models that are one color,with very lightly different trim, will have a hard time running Vista.

    Please let us know



  • NitrusInc
    NitrusInc Apr 17, 2009

    Alright, sorry for the confusion.

    As you described the boot screen it looks like you have Vista.

    Have you been able to get into Safe-Mode?

    When you turn your computer on, continuosly tap the "F8" on your keyboard and you will get a Black screen, white letter menu saying something to the effect of "Windows Boot Options"

    Use the arrow keys on the keyboard to select Safe-Mode and hit enter.

    Let us know if you can boot into windows this way.


  • NitrusInc
    NitrusInc Apr 17, 2009

    Yes, does it bring you to a Windows Logon Screen, where you can type your user name and password?

  • NitrusInc
    NitrusInc Apr 17, 2009

    Looks like you may have to use your System Restore/System Recovery disk that came with your computer.




  • NitrusInc
    NitrusInc Apr 17, 2009

    Yes, place the disk in the drive, and boot the machine, it should load the restore/recovery program for you. This is delete any information on the drive, so be prepared for this. If you need to save any data it may be time to bring it to support.

    If the disk does not load on its own:

    During the boot up you will see a Dell logo and Boot options F2(or similar) should be F2 for your system

    Hit F2 - this brings you to the Boot Options screen

    Select CD/DVD/CDROM Drive with the arrow keys/corresponding numbers.

    Good luck


  • NitrusInc
    NitrusInc Apr 17, 2009

    This disk should be labeled System Restore or System Recovery, possibly labeled System Re-installation or Windows Re-installation.

    Try what you have and you should find it. If your not able to boot from the CD try the F2 option, or try a different disk.


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