My HP Officejet 6210 ia approximately 2-years old. My printer stop printing a few days ago. It shows "Paper Jam" error. I removed the back inspection plate and cleared the initial jam. Afterwards, the paper feeds thru about 45-50% and the "Paper Jam" error re-appears. Also the top right corner of the page comes out slightly folded and creased.
Please help, I love my printer.
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Re: HP Officejet 6210
Hi, I can help you with your printer problem.
Please open this document and follow the instructions to the letter.
Let me know how it goes.
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Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper. Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
the first step you should do is. > unplug the power cable from the printer and then plug it back in. > clean all the rollers which are there.. front rollers, adf rollers.. rollers at the back .. > if does not work then. perform a reset. ( unplug the power cable from the printer while the printer is on. and after that press and hold the 6 and the # key on the printer. while holding and pressing down these keys plug in the power cable and wait fr 20 secs and then release the buttons.. ) this is a reset.. after this reset it will take few minutes to initialize.
These steps will possibly resolve the issue.. if not i must suggest to to get a new printer..
Try first to clean the encoder strip. It's the clear strip behind the printhead. Either use a Q-tip dampened slightly, or small towel. Don't apply too much pressure though, it can come off and they are hard to put back.