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Doesn't clean plates.

Connected up HEC9AFM slimline dishwasher, doesn't seem to clean dishes very well. Still have marks on the plates and streaky glasses. Also, cannot find the manual.

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Try this before you decide your dishwasher is broken:

Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) and use it. Re-evaluate after 2 loads of dishes. If problems continue, keep using the brand name powder but also:

With a screw driver. remove the filter shroud beneath the lower spray arm as far as possible (take pictures as you go) and rinse everything, including anything that looks like a mesh filter. Also, inspect all wash arms for blockages of any holes and clean them.

With a flashlight, find and remove all debris (watch out for broken glass!) Inspect the impeller for problems or not being tightly secured. Reassemble.

Test out. If problems continue and your dishes have a film on them, suspect that you heating element has failed. Replacing it will work wonders!

If problems continue, the problem is most likely a failing wash pump motor. If you replace it, your on you way.

Posted on Apr 18, 2009

  • Jeff Meyer Apr 21, 2009

    Hi Ross,

    I am happy that things are working for you now. Do you have time to post back here what the problem was and what you did to repair?




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Posted on Jan 02, 2017


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