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When I got my Westel 327w modem there was no software that came with it. I would like to set it up for wireless secure and do not know how to do that. Right now I'm using wireless to my laptop in non secure mode and would like to go secure for wireless conections. Please help

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  • jciemo Apr 17, 2009

    MY problem was solved by contacting Fairpoint, they are my DSL provider.

    I signed up for on line help and was told to hit the reset button on my Westell model 327w router.

    DO NOT DO THAT as it disables the modem/router completely. Fairpoint was able to help me get my modem/router back on line and then helped me to set it up for secure wireless operation.



  • charles raynor May 11, 2010

    have you tried contacting westel? that should be your first lime of solution

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I need to enable security protection on my Westel 327W dsl router


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Howdy - You may have a two fold problem here. First of all the Westell wireless modem/router 327w has the access IP address of - 192.168.1.254. (Or you can simply type "launchmodem" in the address bar - (one word - no quotes)) This will definitely get you in. You will then see the setup menu. That problem solved...

Now, from what I understand, you are using a Westell wireless modem/router 327w made for Bellsouth/ATT. If this is the case, you will see the Bellsouth Logo on the setup page. Additionally, it is stated on the page below, that you cannot use a Bellsouth modem/router for any other ISP (Internet Service Provider) This is due to the Bellsouth/ATT firmware that Westell builds into this modem/router.

This is the page link:
http://www.dslreports.com/faq/bellsouth/3.141_Westell_327W__wireless__Info#13772

This is the relevant quote:
"The BellSouth supplied 327W (model C90-327W30-06) is made exclusively for BellSouth FastAccess. They are functionally different from retail Westells (or any model designed for use with other ISPs) and the firmware between them are not compatible and can not be interchanged."

That being said, you still might attempt to use this 327W with centurytel but I do not know if it will work. I use the Bellsouth 327W and it is GREAT. Good luck.

P.S. - Please be advised that Westell does manufacture an identical 327W that does NOT have the Bellsouth/ATT firmware.installed. This is the "generic" version I suppose but I have no experience with this one. If you need more just ask. :)

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1 Answer

Connection


What are you trying to do?
what OS so I can give the correct info too.
Just in case I found the PDF on this unit maybe this will help answer your question.....

http://www.yu.edu/cms/uploadedFiles/MIS_ANS/Academic_Computing/Troubleshooting%20Westell%20327W%20DSL%20Gateway%209-19-05.pdf

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it is toon complicated to explain how every thing should go together and how th moderm should be setup. IP address and the cryption for the wirless.
I am go ing send you the website with the quick setup guide.
if you need step-by-step instruction let me know, i will try my best to describe it to you.
let me know if you have other question that you need answer.

frcs68@hotmail.com

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you can run another ethernet cable from your westell modem to your laptop. hence, if you want your laptop to connect wirelessly, it must have a wireless card/adapter inside. if it already has a wireless adapter, it should automatically detect your wireless network and you just need to connect to it (note: you need to enter the correct wireless security/network key if you have enabled it on your modem). by default the serial number is the ssid of the router and the wireless security is disabled. but if you are not sure of your wireless security, log on to the modem's web user interface by typing http://192.168.1.1 on your web browser's address. then go to the wireless section and verify your wireless settings from there.

hope this'll help you.

ciao!

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It sounds like your company has changed some settings for access into thier local intranet. Your IT guy will have to figure out what's wrong, becuase he would be the one with the knowledge of your companies settings. Perhaps they changed the shared-key, or something in the security settings.

Another note: If you have recently changed/upgraded any installations of firewalls or internet security software, check to make sure it's not blocking any of the IP address or ports you need open to access your company network.

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