Question about BenQ FP71G 17" LCD Monitor

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When i turn on my monitor it shows my desktop then shuts off after 10 seconds...never stays on

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  • elainenemeth Apr 19, 2009

    Hi there thank you for trying to help :)



    the monitor is about 2 years old..... yes out of warranty, i am plugging it in as a second monitor on my laptop, when i hit the second monitor feature on my properties and check the box that states, extend my desktop to this monitor it comes on for about 3 seconds, i see my desktop and it shuts off....the monitor was owned by a friend who gave it to me because it had this problem.... i do not see anything when i put a flashlight to it!...



    Thx, Elaine ;)

  • elainenemeth Apr 20, 2009

    thanks :) but i played with the power button and it works now, i held it in for a while and now it is on and stays on :)



    thanks again for your help ;)



    Elaine

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Elainenemeth, Hi, Tell me more! How old is this LCD monitor? Is it out of warranty? Did the "SHUT-DOWN-IMMEDIATE" problem occur without warning? Did the BenQ display a "perfect" image the day before? Did you actually count----1001, 1002----1010 and then it shut down, after pushing the monitor on button. Did you do the "flashlight" test? With monitor connected to a "known-good", fully booted pc with Win Desktop displayed, TURN ON the monitor! Did it display the desktop for 1-2-10 seconds ? What did you see or not see when you pointed the flashlight at different angles about 1-2" inches from the now dark (black) screen? Get back to me with your results. I will offer the best advice possible to you as a consumer/user of LCD/FPD monitor. I'm louie12fix on fixya or lmistyrel @ aol.com Bye for now.

Posted on Apr 17, 2009

  • Lou Ebert Apr 20, 2009

    elainenemeth, Well , some monitors will still show Win desktop if monitor power supply is supplying 3.3 or 5.0 volts to the digital/video interface board. Here are some options. 1 check with BenQ to see if they have a swapout program. You send them your's+$40 to $90 and they send same model REFURBISHED monitor back to you. (new CCFtubes/Inverter/SMPS) 2. Check out local TV/Monitor Repair shop that knows all about ccf tube replacement and has a parts source for SMPS and Inverter boards/new cold cathode fluorescent tubes. 3. Trade up for new monitor. Don' t feel bad about your monitor going bad. I'm waiting for this GATEWAY to fail. It will! I hope the info was helpful. louie

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