Question about Whirlpool GD5SHAX Side by Side Refrigerator

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Freezer stoped cooling

The freezer side stop cooling, fan is still on and there is a click noise every 2 to 3 min. My refrigerator mod is GD5NHAXMQ00

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Check the relay on the compressor. It sounds like the relay is not kicking on the Compressor like it shorted out. You can check it with a multi meter, it should be 110 volts or more if there is less or if you see a burn mark replace it. They are about 30 dollars at a local appliance shop

Posted on Apr 17, 2009

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Posted on Jan 02, 2017

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Replace fan motor


Hello Theresa;

My name is Peter. I am a retired field service refrigeration technician.

You did not provide a model number which is located on a label on the upper liner side wall in your fresh food section. So, I do not know what you have.

There are several reasons your fresh food section is not cooling:

1.) Cooling air vent from freezer to fresh food section. Find the air vent, put your hand in front of it, do you feel any air flow? This vent may be iced up or closed.
2.) Freezer cooling coils iced up - Look at the back wall of your freezer, is there frost or ice on the wall? You may have a bad defrost heater.
3.) Cooling coil fan - Open the freezer door do you hear the fan? Push in on the light switch, do you hear the fan?

Get back to me.
Peter Goodwin
Glen Burnie, MD

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Well mine went through some of the same thing the fridge put out less and less cold ait and the freezer started to thaw just a tad on max settings. Mines about 8 years old and a kenmore.
Made the decision on an opportune time when Sears was having an additional 10% off sale..... my problem will be fixed ina bout 2 hours when my new fridge is delivered. The sad truth is (I now its cliche) they don't make um like they used to. Last fridge i had lasted nearly 20 years. Now if you get more than 5 out of an appliance you're doing good. Good luck but it sounds like the compressor died. You'll either need an expert to come out (think they have a min fee of $100 or more) or repalce it.

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