Question about Keyboards & Mice

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Keyboard/Mouse Freezes System Sporadically

My system works fine and then it will not recognize either my mouse or keyboard so the system is hung. A hard boot resolves it temporarily. I can see no pattern on when it freezes, different times of day/eve, when left for a while, when in use, no specific application causes it. When I hard-boot back up, I get a double-beeping sound, and I briefly see "Keyboard error" on the screen and then it boots to XP start-up like usual. The keyboard & mouse came with the Dell Dimension system (using XP SP2) and has been working fine for a few years. Problem only started in the last two weeks since I moved. Only difference has been I've gone to a wireless router. A friend says that should have NO bearing on this. I have gone to Logitech's website and installed the newest driver, and checked the batteries on the mouse. "Dell by Logitech cordless Keyboard & Mouse (P/N 851687-0001) I'd really appreciate any suggestions since it's pretty frustrating having the system hang every now and then. At first it was about 2 times per day. Now it's about 6 times per day. I work from home and use Skype as my only phone too so it's doubly-worse. Hoping someone here knows a trick - thx!

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Re: Keyboard/Mouse Freezes System Sporadically

Wireless routers generally are 2.4 Ghz, as well as the wireless keyboard and mouse. I think there is interference from the router that causes the keyboard and mouse to hang. I had the same problem with my 2.4 Ghz cordless telephones and my new wireless router. Went to 5.8 Ghz telephone and the problem stopped. I'm not sure yet how to work around the keyboard/mouse issue.

Posted on Jan 21, 2008

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Re: Keyboard/Mouse Freezes System Sporadically

Purchase a USB adapter and extension. Connect the USB
receiver to the extension and postion it as close to the mouse and keyboard as possible.

Posted on Aug 07, 2011

Re: Keyboard/Mouse Freezes System Sporadically

Not sure what is causing the freeze on keyboard/mouse. Must be another device(perhaps another USB device plugged into the same pc) causing intermittant interference with the router. In any case, I changed the batteries, but this didn't help, so I re-loaded the software and it worked again. Seems like a frustrating thing to have to do each time the keys or mice lock up.
Just for the heck of it, I have tried using another USB port for the router. This helped a little bit re-confirming my interference theory possibility.

Posted on Aug 06, 2008

Re: Keyboard/Mouse Freezes System Sporadically

Hello. Try changing batteries. This has worked TWICE for me. :(

Posted on Jul 17, 2008

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Re: Keyboard/Mouse Freezes System Sporadically

I had a similar problem. For me, whenever i would leave my computer for a while and come back to it, move my mouse, or tap my keyboard my system would freeze. I had an older mouse and keyboard sitting around and plugged them in and never had the problem again. I never even bothered to check if it was the mouse or the keyboard, they are both tucked away anyway. not sure if that helps.

Posted on Sep 18, 2007

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Re: Keyboard/Mouse Freezes System Sporadically

I have a targus AMU0901US mini mouse, and it had been working perfectly on my laptop but today when I turned on my computer it just didn't work anymore. A friend of mine told to unplug my computer from the power outlet and let it for a few minutes, then to plug it again and plug my mouse back too, but it didn't work. it doesn't lit or anything.

Posted on Jan 12, 2008

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