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Okr I just bought a new HITACHI 2.5'' external hard disk. But I can't find it in "My computer". My PC can detect it as the "USB mass storage device" but I can't put anything in it.... Could anyone help me?? I had try to connect it to another computer, and it's work. Could anyone tell me what should I do???? Many thanks!!!!!

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Go to my computer on the desktop and right click select manage. Go to Disk Management - you should see the drive. You can activate it from there

Posted on Apr 18, 2009

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Toshiba external hard drive not detected


if your computer came with a motherboard disk the drivers could be on it


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts



Windows 7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.




Some external storage devices work poorly or not at all when connected to a hub; try connecting the drive directly to a port on the computer.


Also check if it's detected in "Disk Management".


Here you can verify if the partition and format are correct for the Operating System.


Check the Drive's status in Device manager.


This will verify if the external drive has a drive letter designation.


Check Partition and Format.


Log in as Administrator account in windows or any other account with administrative privileges


Insert your removable disk into the USB port.


Click Start, right click on computer and select manage.


Now, click Disk Management.


Check whether drive letter for the device is present.


Check the lower window to find whether the device is detected (such as Disk 1, Disk 2, etc).


If the device is detected with a drive letter, verify that no other device is using that drive letter.


If it is, change it to unused drive letter.


if you dont have a disk with the drivers

you will need to download one try one of these

http://download.cnet.com/usb2-0-driver-zip/3000-18493_4-163914.html


http://download.cnet.com/usb-2-0-root/3000-18493_4-55793.html


http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.html USB Mass Storage Controller

http://download.cnet.com/via-usb-2-0/3000-2098_4-10163319.html

Install a USB 2.0 host controller driver

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.html


http://download.cnet.com/usb2-0-driver-zip/3000-18493_4-163914.html


hope this helps

Sep 18, 2012 | Toshiba 10TB USB 30 Desktop External 1 TB...

1 Answer

My 750GB external mass storage device cannot be detected by my computer, and it produces sound


from what you describe it sounds like the drive itself has given up, return it as faulty. your data may be lost.

Apr 02, 2011 | Hitachi 500 GB USB 3.0 Portable External...

1 Answer

I have a Hitachi external USB hard disk 320 GB. it was working fine at may laptop but when i tried using it with computer, the Windows cannot detect the USB Drive. i tried it with 2 computers. but its...


i have a Hitachi external USB hard disk 320 GB it was working fine at may laptop but when i tried using it with the computer ; the windows cannot detect the USB Drive . i tried it with 2 computer . but its still the same .pleas help i badly need my files

Dec 05, 2010 | Hitachi USB 2.0 to IDE 1.8" Aluminum...

1 Answer

Hi, im having problem with my windows usb it cannot be detected by my windows xp.. in the device manager the mass storage device is marked (x) on it. what would i do to make this functional on my...


First of all try changing the usb port you are using I am sure that there will be more than one usb ports in your PC. After this try using another similar USB device.
I mean if you are trying to plug in a Flash drive use a different one or If you are trying to connect an external Hard Disk (as it is obvious from the mass storage device marked with an x as you have pointed out). Try using a different External Hard Disk that you may borrow from someone checks will help you locate the problem. The reason why your USB device is not being detected by your PC must be the driver of the USB drive is out dated. Check the version of the USB Is it 2.0? or the driver might have been corrupt.
You can download USB Mass storage driver from the following site. You can search for USB drivers on other sites also.

http://download.cnet.com/windows/usb-drivers/

Best of Luck!

Jul 31, 2010 | Microsoft Windows XP Professional for PC

2 Answers

External hard drive is not detected


Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

Apr 25, 2010 | Seagate USB 2.0 External Enclosure + 400GB...

1 Answer

External drive problem


On the computer that is not working, goto:
Right click on My Computer > Click Manage < scroll to Device Manager, then Expland Universal Serial Bus Controllers, then Right Click USB Mass Storage Device and click Uninstall. You will then need to right click on Universal Serial Bus Controllers and Scan for Changes. Plug in the USB drive and it should show up.

Jul 10, 2009 | Hitachi Computers & Internet

1 Answer

Hitachi external hard drive recovery


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Aug 27, 2008 | Hitachi USB 2.0 to IDE 1.8" Aluminum...

3 Answers

Master hard disk s,m,a.r.t.status bad,backup and replace


A failure message from the SMART system of this nature indicates that a catastrophic hard drive failure could be imminent. Without delay, back up ANY data you want to keep. This error isn't going to go away, and is being reported by the drive controller.

Whilever you can access the drive, move any data you want onto another media (such as DVD or external USB hard drive) because chances are it's not going to work much longer. You need to look at buying a new hard drive as soon as you possibly can, and migrating the data to it.

Files and Settings Transfer Wizard will be able to backup your data to another media.

Jun 02, 2008 | Computers & Internet

2 Answers

Which drivers for USB External Hard Drive ?


Well, Occam's razor philosophy!  I just tried on my 250 Gb IOMEGA external HDD on Win98 and it worked. "Mass storage" jargon driver does NOT work. HOWEVER if you declare it as "USB FLASH DISK", it WORKS, (after computer reboots), though not that speedy. Anyway, you can do your job. Now if you have found any better solution, please forward it at oratiara@hotmail.com. Thank you! 

Feb 09, 2008 | Microsoft Windows 98 for PC

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