Question about LaCie Computers & Internet

Open Question

Freecom 400gb external hard drive not being detected(vista)

Ok iv had this for quite a while and i backed up files from my old computer (xp) and transfered them to my new laptop (vista) no problem...since then i havnt used it...OK i need to use it again as my laptop memorys becoming quite full.
1) i plug in power cable turn on via switch...it gently hums and the 400gb text on the front lights up.2) plug into windows vista laptop3) nothing happens...it doesnt appear in a little popup window like a memory stick and it doesnt appear in My Computer 4) i take the same steps with my mums xp compter...still nothing.
if anybody could help i would really like to run this on my vista laptop...but i dont mind using my mums xp computer if thats the only way i can get it working.
thank you

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

sandrew
  • 2961 Answers

SOURCE: Hard drive not mounting

If you still have the files on your pc and just use the drive as a backup, then there is nothing lost yet, and no need to recover, just return to retailer. But if there is any sign of life, check; Right Click My Computer>Properties>Device Manager>Hardware,see if your Drive is in the list, if not, on top right there is an icon for scan for new hardware. See if your PC can find your drive, if not return it.

Posted on Nov 03, 2006

headstrong
  • 233 Answers

SOURCE: Can't access my lacie external hard drive

I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad

purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating

Posted on Jan 09, 2008

  • 207 Answers

SOURCE: External USB drive making clicking noise - Windows does not recognize it!

it is going to crash soon as the platter seems to broken it is non repairable yes but u can save the data by taking help of any good tech

Posted on May 19, 2008

  • 11 Answers

SOURCE: freecom 400gb not being detected

you may need to format it via Computer Management->Disk Management if there is nothing in it.

Posted on Apr 27, 2009

bob_computer
  • 3153 Answers

SOURCE: Lacie Hard Drive won't connect via USB anymore

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
DO NOT PLACE IN A FREEZER !
THIS IS VERY OLD ADVICE FOR VERY OLD TYPES OF HARD DRIVES THAT ARE NO LONGER EVEN MADE. A FREEZER CAN CAUSE MORE DAMAGE.

Posted on Sep 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am trying to transfer all my photos from my old freecom external HD to a new external HD, but the Freecom keeps switching itself off mid transfer, every few minutes. I'm worried I'm going to


sounds like a faulty drive, afraid without sending it off only way you will be able to get info off is by transfering it bit by bit,
best u use cut files at least u dont have to keep copying same files over and over that way

Jun 16, 2012 | Freecom Computers & Internet

1 Answer

I have an external freecom 400gb hard drive


The chances are that you would have burnt the Power IC's, so there might not be any damage to the Hard Disk itself. you culd try buying a cheap External Enclosure at the closest IT store or moun the Hard drive on to a desktop computer. you should be able to retrive the data.

Mar 25, 2010 | Computers & Internet

1 Answer

Freecom 400gb not being detected


you may need to format it via Computer Management->Disk Management if there is nothing in it.

Apr 17, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

My 400gb freecom external hard drive wont detect on my laptop, I have tried it on another PC but nothing. The light comes on the hard drive but nothing else


if you try to go on-line and search for drivers and system software updates. if thisd doesnt solve the problem then try hardware such as cables

Feb 24, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

Freecom 400GB Hard drive not recognized.its a Freecom mobile drive xxs 400gb , my pc just cant recgnize the hard drive


I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

Jan 02, 2009 | Computers & Internet

1 Answer

Freecom 250 Gb Hard Drive


Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
No-Support-Device detected, is saying that your USB devices are not functioning correctly.
Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

Mar 11, 2008 | Computers & Internet

1 Answer

My 400gb freecom external hardrive won,t uncompress my files. i have recently reset my laptop back to factory settings. i dont know if this the cause of the prob but all i was ok b4. can you help please?


Hi,
Have you tried moving the files onto your laptop and uncompressing them there?

Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?

Nov 18, 2007 | Freecom (22842) CD-RW/DVD-ROM (Combo)...

4 Answers

Freecom Hard drive


Backup file in windows is being compressed the bytes from the original file. YOu don't need to worry unless everything doing good.

Please rate me solved if you like my solution.

Best regards,

Philip

Oct 31, 2007 | Computers & Internet

1 Answer

Freecom 400gb Drive


Have you tried to connect those drive individually and checked if they get detected when stand-alone? If they get detected stand-alone, install the Freedom software happen. Cheers

May 23, 2007 | Freecom (24358) 160 GB Network Hard Drive

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

207 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Raj Patel

Level 3 Expert

905 Answers

Tony

Level 3 Expert

2600 Answers

Are you a LaCie Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...