Question about Apple iPhone 3G Black Smartphone

2 Answers

Error 1604 and Kernel Panic

My Iphone went frozen and I've tried to restore it from 3 diffrent computers. I've unistalled Itunes and the Aplle components and re-installed them. Nothing works. I always get the error 1604 message. Three I've got the Kernel Panic script in my Iphone screen.
What can I do to fix the problem?

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

When this happened to me yesterday I tried all of the suggestions and more - many similar suggestions to do with itunes reinstalls, usb ports, the sim card and scripting (including on the Apple forums and support pages). None of it worked.

My issue was that the 'preparing to restore' phase of restoration became looped and eventually it crashed citing error 1604. However, there was a solution at: http://daggle.com/iphone-upgrade-fail-701 which did work for me.

For convenience:

1. Start the restore process (whatever way you can).

2. When it seems to be stuck in the loop (and possibly your iPhone just shows a blank screen) use CTRL+ALT+DEL and end task to kill the iTunes application.

3. Restart the restore process.

Posted on Jun 23, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Apple Master
  • 688 Answers

Confirm that your firmware is compatable with your iphone.
if you have a 2G the firmware should start with 1.1 if you have a 3G the firmware should start with 1.2
apparently unlocked or jailbroken phones with the wrong firmware will brick in this manner.
not to worry, your not the only one.
do a web search for error 1604 and you will see solutions such as this below.

  • Problem: I cant restore my custom firmware. I just get error 6, 1, 2, (something low).
    Solution: This has multiple causes. Generally, you are not in DFU mode. See DFU guide. Winpwn solution after ruling out the above: Delete the device file (x12220000_4_Recovery.ipsw) in your iTunes folder. (Search for the file). This can also be caused by using the incorrect firmware image (a 3g on a 2g for example).
    ———————
  • Problem: I am in DFU mode and I just get error 1604, 1602, 1601 (some 160x). I am pulling my hair out! What do I do?!
    Solution: This one sucks. There’s no single answer for it. Here are some possible suggestions:
    • Validate you are using the correct firmware. You can get this if you are using an incompatible firmware (3g for 2g for example).
    • Restart your computer and try again.
    • Try another computer
    • Try switching USB ports
    • Uninstall and reinstall iTunes 7.7
If you are not able to get out of DFU mode even after trying one of the above fixes, click here to follow the comments on BigBoss’s website.

Posted on May 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I dropped my iphone 2g 16GB in a toilet bowl last month. I managed to dry it out but currently having problems in restoring it. ITunes just keep giving me errors like 1611, 1604, 23 and so on. I tried to...


Hey Chee, Usually an iphone with liquid damage may cause damage to internals that may go unnoticed if it is able to work. Depending on the error message you get when restoring with itunes may mean different things.

  • 1604 is just to check your usb cable to make sure its directly (not through a hub) connected to a usb 2.0
  • 1611 and 23 are usually hardware issues that cannot be solved with a restore

Mar 08, 2011 | Cell Phones

Tip

How To Fix 1601, 1602, or 21 Error Codes During iPhone 3.1.2 or 3.1.3 Custom...


97c343d.jpg
Are you trying to downgrade or restore your iPhone or iTouch from the official 3.1, 3.1.2 or 3.1.3 Firmware to a Custom Firmware and your iTunes displaying the following 1601, 1602, 16xx or 21 error codes? iH8sn0w has just released a utility named iREB (iTunes Restore Error Bypasser), which provides a workaround to fix these errors.
iREB is available for both Windows and MAC Operating systems. Tool runs on both iPhone & iPhone 3G with Firmware 3.1, 3.1.2, 3.1.3, and also on iPod touch 1G and 2G.
So here is the work around for 1601, 1602, 1604, 16xx or 1621 Error Codes…
New version of iREB is out for 3.1.2 Devices… If you’re upgraded to the latest firmware (3.1.2 or 3.1.3) you should use this download / tool for the errors you’re experiencing. New version has additional devices and more options available.
1. Download iH8sn0w’s iREB 3.1.2 archive for Windows or Mac.
2. Start iTunes and put your iPhone in Recovery Mode; to do so, hold Home and Power button in your iPhone simultaneously and release Power button after a while (10 seconds approx). Keep on holding Home button, till you see following error message appearing in iTunes stating.
d86fe9f.png
3. Now close iTunes and start iREB, following interface will open.d00f484.png

4. Now select your plugged in device in iREB 3.1.2 and it will then show the White creen after few seconds. This happens fast so if you didn’t see it don’t worry… You will also hear sounds (maybe) like your iPhone is being plugged in and unplugged from your computer… That’s normal… The ih8sn0w.exe will crash… That’s normal, as long as you get a white screen…
5. NOTE: If you still don’t see the WHITE screen, you should do this… While the device is still plugged in and iREB running, put your device into the DFU mode. PRESS and HOLD both buttons on your iPhone for 12 Seconds and then release the POWER button (Located at the top of your Device) while still holding down the HOME button… Hold down the HOME button for 30 Seconds… (Yes 30 Seconds) until you get the WHITE Screen, the iTunes will come up with a message stating it found an iPhone in Recover Mode… At this point you can let go of the HOME button… you will be asked to restore this iPhone… and the iREB tool will crash
6. Now start iTunes again and select your device (iPhone/iPod) from iTunes DEVICES tab.
7. To restore original settings on your Apple device, press and hold left “OPTION” button on the keyboard (“SHIFT” button for Windows), iTunes will give you option for Upgrade and Restore, click on “Restore” option in the iTunes and then release the “OPTION/SHIFT” button. Select .ipsw file and restore it

on Jul 08, 2010 | Cell Phones

1 Answer

Help on frozen iphone 3.1.3...want to restore


just switch off your phone and press home button and connect to cable and restore it from there it would get solved

May 25, 2010 | Apple iPhone 3G

1 Answer

Iphone is frozen on startup can see aple icon. wont turn on or off.frozen


This some times happen, you iphone should be fine though.

- connect your iphone to the Computer

- open itunes

- hold down the on/off button at the top and the home button at the bottom at the same time for up to 3 full minutes.

- you will see an error from itunes that the iphone is in recovery mode

- click ok

- then choose =Restore=

Good Luck

Nov 04, 2009 | Apple iPhone 3G

2 Answers

Lock up after trying to install 3.0


There are a lot of suggested solutions on different forums for the 1604 (including on the Apple support site) - most blame a faulty / corrupted itunes and suggest reinstalling, or blame the USB port you're using and suggest either trying a different port (ideally at the back of your HD) or different computer. None of those things worked for me when it happened to me. My issue was that the 'preparing to restore' phase of restoration became looped and eventually it crashed citing error 1604.

However, there was a solution at: http://daggle.com/iphone-upgrade-fail-701 which did work for me.

For convenience:

1. Start the restore process (whatever way you can).

2. When it seems to be stuck in the loop (and possibly your iPhone just shows a blank screen) use CTRL+ALT+DEL and end task to kill the iTunes application.

3. Restart the restore process.

Jun 18, 2009 | Apple iPhone Smartphone

1 Answer

Corrupted iTouch


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.




I hope this article is very helpful for you and easy to follow. Good luck :)

Apr 26, 2009 | Apple iPod touch

1 Answer

Error 16xx


I would suggest reseotring it once more and trying to use quickpwn again. If it fails you may alternatively want to use Winpwn, it basically does the same thing. 

Winpwn: http://www.winpwn.com/index.php/Main_Page

Feb 18, 2009 | Apple iPhone Smartphone

1 Answer

Iphone cannot restore with itunes


Try the following links:
http://amountaintop.com/error-1604-when-upgrading-your-iphone-version-1-1-1
http://support.apple.com/kb/TS1458

Oct 22, 2008 | Apple iPhone Smartphone

5 Answers

IPhone Freeze - Panic: We are hanging here


Hello!

try this simple steps to recover your iphone:

-- Turn off your iPhone by holding the "Sleep/Wake" button for about five seconds and then sliding the red slider.
-- If your iPhone is already off, there's no need to turn it on and then off again.
-- Once it's turned off, press and hold the "Home" button and plug the iPhone into your Mac or PC.
-- Keep holding the "Home" button until you see a yellow triangle and text which says "Please Connect to iTunes".
-- New iPhones will show a dock cable next to the iTunes icon.
-- You can now release the button.

-- Open iTunes (if it's not already open) and you will be told that "iTunes has detected an iPhone in recovery mode".
-- Click "OK" and you will be taken to the iPhone pane. --
-- Click restore and you're done.

Depending on the extent of your iPhone's ills, it may take some time to do a full restore. Once you're done, however, you should again have a perfectly working iPhone.

May 08, 2008 | Apple iPhone Smartphone

Not finding what you are looking for?
Apple iPhone 3G Black  Smartphone Logo

483 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Cell Phones Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

David

Level 2 Expert

143 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...