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Computer wont detect monitors

I have an old compaq presario 5000 series with a triplex xabre pro 64 mb video card.the problem is that when i connect everything to hook up this computer it doesnt detect the monitor.i am trying to fix it for my mom ,but i cant get the computer to detect any monitors.can you help me out thanks from kathy

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  • katelaine
    katelaine Apr 18, 2009

    my compaq is a 5wv252 5000 series and when i hook a monitor to the tower via the monitor cable nothing comes onto the screen of the computer,i can hear the computer tower running but i cant see anything on the monitor screen.also connected it to a new monitor with the same result,monitor says to check the cable.thanks

  • ultimitloozr May 11, 2010

    It also looks like this model has an onboard NVIDEA graphics controller. Has this been changed in the BIOS (Advanced tab) to use the expansion card instead of the onboard video?

  • mrninja
    mrninja May 11, 2010

    if your sure the video card is good, make sure it is seated correctly

  • ultimitloozr May 11, 2010

    There are literally hundreds (336) of Compaq Presario 5000 models. Which one do you have? Also, by doesn't detect the monitor, do you mean that nothing gets displayed on the monitor or the installed OS doesn't automatically detect the monitor via PnP?

  • Mike  Petrowsky
    Mike Petrowsky May 11, 2010

    Does it display on its own LCD or are you connecting an external monitor?


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Hi kathy, please
give some more details:
does the monitor switch on without the computer? (press the menu button to access the menu for contrast, colour etc... to find out)
if yes, good.else get another one with vga plug( 9 pins), not the new HDMI...
the machine is like 10 yrs old,
now replug, turn on machine and wait if it does give you a boot screen

if not the graphics card might be broke and must be replaced.

- try to get an older graphics card (AGP)
plus drivers suiting the operation system
(like win2000/ win xp home)
u want to install (you'll need an original installation cd of that windows version,
as well) at ebay or in computer store or ask some tech freaks u know
if they do have left over one.

then you'll have to remove the old one...

if you got it:

switch off the machine, unplug all cables,
unscrew the chassis, remove old card carefully from slot, put in the 'new' one
reassamble everything, replug and turn it on.

it could work now...
when facing the windows installation, even if ti is win 98, please post another request on fixya.
hope i was of a help

Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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