Question about HTC Touch Pro Smartphone

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How do i hard reset my touch pro?

What are the step to finding the hard reset? I am completely lost!!
Many thanks

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Well bunny took it from long way.
Use the stylus and push the little button on the right just beside miniUSB connector for 2 seconds. There is mark for headfones ( a bit confusing). This will perform SOFT RESET.

Rate me if helped.Thanks.

Posted on Apr 17, 2009

  • 270rexton
    270rexton Apr 17, 2009

    Well my appologize, misread (too tired lol). For hard reset go to START-SETTINGS-SYSTEM-CLEAR STORAGE.
    This will perform HARD RESET. It will wipe out everything from your device and restore it to manufacturer shipping condition.

    rate me if helped. Thanks.


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  • Master
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Hard reset is basically removing any power to the phone for about 15 minutes... so unhook the adaptor AND the phone line (it has power in the lines as well) if you wonder about that.... notice that you can use your phone during a power failure... well some phones...

Posted on Apr 17, 2009


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Posted on Jan 02, 2017

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1 Answer

I went cleaning my htc p5500 screen with a dap clothes and rub it up and down now the touchscreen isnt working,jus would like to know if i reboot it will the touchscreen work?

FOLLOW this steps and fix it. God bless you

  1. Hard Reset
    • 1
      Pull out the stylus from the back of the HTC Touch Diamond or the side of the HTC Touch Pro.

    • 2
      Using one hand, press and hold the volume down button on the left side of the device, the power button on the top of the device and the circular button on the face of the device. It is generally easiest to hold the volume down button with your thumb, have your palm over the LCD, press the power button with your index finger and the circular button with your pinky.

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    • 3
      Continue to hold the buttons down while you turn the device over to access the back side. Use the stylus to press the "Reset" button, located near the end of the stylus cavity on the Diamond, and by the port on the bottom of the device on the Touch Pro. Release the "Reset" button, but do not stop holding the volume down, power and circular buttons.

    • 4
      Turn the HTC Diamond over and watch the LCD. When a message appears saying that this operation will delete your data, release the three buttons. Press the volume up button to complete the hard reset.

    Clear Storage
    • 5
      Slide your finger to the right along the bottom of the LCD until the "Settings" option appears. Tap "All Settings" on the device.

    • 6
      Tap the "System" tab on the screen and then tap "Clear Storage"

    • 7
      Select the drop-down box and choose "Clear Storage Only." Type "1234" into the text box confirming that you do want to delete your information and then press "Yes."

Jul 25, 2013 | HTC Touch Dual P5500 Smartphone

1 Answer

My htc touch pro 2 worked fine, now it wont accept my password and now my phone is locked..

A hard reset would be the last option you can do, but unfortunately all your data would be lost,since you cant "log In" to do a backup
these are the steps
press and hold volume down and enter buttons then using your stylus press the reset button until a restore message appears, holding three buttons until a message appear
to hard reset,select hard rest by pressing up volume key.
After that just follow th on screen instruction until done. Your Phone may reboot after this.

Jan 12, 2011 | HTC Cell Phones

1 Answer

If i turn on my celphone the bootup shows only touch pro 2 then does not load

this is a quick fix but unfortunatlly all the info will be lost on the phone. its called a hard button reset this helps when its stuck on the main screen, bootscreen or in this case the touch pro 2 screen. i found this info at

: While the TP2 is turned off, press and hold down the Talk/Send key and the End key and press the Power/On key simultaneously. A screen that comes up has a warning, then tells you to press the Volume Up button to reset to factory fresh. Try it, if you haven't yet.
Message Edited by MCbrian on 09-14-2009 10:47 PM
this will work 100%!!! i hope this helps!!

Dec 24, 2010 | Cell Phones

1 Answer

Frozen itouch 8gb

best thing to do is hold the home button and the sleep button till it completely blacks out
you can find it by following the steps on apples website here
Im not sure if on the ipod touch if this is just a reset or a hard reset as a hard reset will remove all your data so for safety please make sure your library is backed up always so in an event like this you wont lose your information.

If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the comment. thanks and have a great day.

Aug 19, 2010 | Apple iPod Touch 8GB 32GB 64GB 3rd...

1 Answer

HTC Application Failure, and Phone Shut Off

Sounds like maybe a program corrupted something, my best guess is to just hard reset it. I know its hard losing everything but what the point of saving it if it never works anways. Hold down the power, talk, and end buttons when the phone is off, this should bring up some directions on the screen saying press Volume Up to hard reset the phone.
After thats complete re-download the programs, that should help.

May 13, 2010 | HTC Touch Pro2 Smartphone

3 Answers

How do i unlock the htc pro for free?

go to they hjave it all... step by step instructions and downloads and lots of people that can help for free... its a free cellular forum. hope this helps

Jun 20, 2009 | HTC Touch Pro Smartphone

1 Answer

HTC Touch lost the WiFi ability

I think phone needs software reset. Below is the link about performing soft reset and hard reset on HTC touch. Try soft reset first. if it doesn't work, try hard reset. If after hard reset still no success, try to flash firmware. But I think hard reset can resolve the problem. Note, that hard reset will delete the storage entirely, so backup any data befor performing those manipulations.

Mar 18, 2017 | HTC Touch P3450 Smartphone

1 Answer

I have a HTC touch pro and the screen is blank

Do a soft reset, if that does not work you may have to do a hard reset:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 07, 2009 | HTC Touch P3450 Smartphone

1 Answer

HTC touch pro frequently requires reset

Reflash of OS WinMobile will probably help, you can find a lot about it on in forum choose your HTC TP, there is friendly described how to flash it. Original or updated software to download you will find also on HTC webpag.


Jun 04, 2009 | HTC Touch Pro Smartphone

1 Answer

My touch pro will not turn on. I plug it in and all it does is turn on to the screen that sais touch pro and it vibrates then off again and it keeps repeating that step! i dont wanna do a hard reset cuz i...

if the battery completely died, you have to leave it charging for more than a few minuites. try anywhere from 10 to 30 minuites and it should be charged enough to turn on

Mar 24, 2009 | HTC Touch P3450 Smartphone

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