Question about Microsoft Windows? Vista Home Premium Edition Upgrade Version for PC (1 Computers) (66I-00021)

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Hi, I am facing a problem with my external hard drive, TEAC HD35puk, and as soon as I connect the usb then I can see the window saying that the new hardware is installed I also can see it in the device manager and there are no conflicts but when I open 'My Computer' I can see it, Can you help?

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  • Mikael Guggenheim
    Mikael Guggenheim May 11, 2010

    Is it new? Have you checked that it's assigned a driveletter in Drivemanagement?

    Do you know what system it is? (Fat, fat32, dynamic, etc.)


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For this usb file support hard ware have to install properly or clear the lens for virus after then the problem wil not revole. using the usb properly disconnt

Posted on Apr 17, 2009

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Hi,

The below is on the basis that the drive is visible in "Computer"...


This can be tow thing, one the drive is not receiving enough power from your USB port, try unplugging any addtional USB devices connected to the PC, if this doesn't work try a powered USB hub. Second the floppy disk is faulty or the drive itself is faulty.

Hope this helps, let me know how it goes.

Thanks

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I have an external harddrive from TEAC and for some reason sometimes i can connect it to my laptop but lately most of the time windows gives me the message that the "USB Device not recognized"


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
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if your computer came with a motherboard disk the drivers could be on it
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Good Day Anantsharma8!

If your PC and Laptop can not detect your external hard drive, I do suggest you check its usb cable. A substitute cable will confirm if your current usb cable is faulty or has an open wire.

Most common reason why the external hard drive is not recognize by PC or Laptop is due to loose connection of the hard disk inside the connectors of the enclosure.

Anantsharma8, if you have a small precision screw, I recommend you open the enclosure of the external hard drive. Remove the front face where usb and power plug connects, then slide it out to expose the hard disk also. You will see two connectors. These are the ones that always loosen. Please disconnect both the connectors and then connect it again properly. Put the hard disk back, close the enclosure and try to connect again with your PC or laptop via usb cable.




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