Question about Hitachi 50V500 50 in. HD-Ready LCD Television

2 Answers

Our unit is 7 years old and isn't used much. It just recently developed a reddish spot in the center of the screen when on without a signal. The images in in the center of the screen are somewhat blurred and wording show on the screen has a distinct red shadow. I replaced the bulb but nothing change.

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  • mgmcduff Apr 17, 2009

    How do you know it is a light engine problem? Is this a defect that Hitachi knows about or will I have to pay the going rate to get someone to fix it?



    Can I fix it myself if I have a service manual?

  • mgmcduff Apr 17, 2009

    Also provide me with an answer as to whether or not the problem that you identify is one that I can fix myself if I have a service manual? Thanks.

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2 Answers

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It is merely a light engine problem.

this occurs frequently and might not be done by you. Do let an expert handle for you or take it to a service centre.

Good luck.

Please rate this.

Posted on Apr 17, 2009

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  • Master
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Hi, It's a light engine defective part. Hitachi knows about it and if you call their customer relations department, they will refer you to a dealer in your area to come and diagnos the problem. Once Hitachi can verify that's the problem, they will ship the part to the dealer. From what we were told yesterday by our tech that installed the light engine is that a couple of years ago, Hitachi was sending out re-furbished parts. Not sure that's the problem but we received a brand new light engine and the TV looks brand new! Good luck You may already have it but here's the number to customer relations 800-654-7013.
Thanks

Posted on Apr 17, 2009

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