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Phone disabled can't do anything

My daughters phone is coming up with "PUK disabled Card blocked". She now can't get the phone to do anything. Does anyone know what we can do to remedy this?

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There is nothing wrong with the phone. It is just the sim/ chip for your network that is blocked. i.e. the simcard is blocked. if you remove the sim and put another sim the phone will work.

See your network provide for sim unblocking.

Cheers

Posted on Apr 17, 2009

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3 Answers

My daughters phone says "pin blocked , enter PUK


The PUK code can be found in the packaging of the sim card when you first bought it.
Several wrong tries for a pin code can get the sim card blocked and only the PUK code can enable it for access. If you can't find the PUK code, you have to buy another sim card or if this is postpaid, you have to report it to your Telecom Operator.

Mar 10, 2011 | LG GW300 Cell Phone

1 Answer

GW525 Cell Phone: PUK is block and I can only make emergency calls. ...


A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

Your SIM card will then become "PUKed" or Blocked. This is a security measure to protect your service.

You need to call the Customer Service department of your cell phone provider and they will give you the PUK code which will unblock your SIM card.

May 18, 2010 | LG GW525 Cell Phone

1 Answer

My phone had frozen with the message PUK Disabled Card blocked


The PUK can also be called simlock. This can only be provided by your service provider. But putting more than 5 times incorrect PUK code has completely locked the phone's sim card. Now to Resuse the phone you have to get a new Sim. There is no way to get the older Sim back. Sorry Sir.

Sep 02, 2009 | Samsung SGH-U600 Cellular Phone

2 Answers

PUK disabled card blocked


Well it doesn't block your card, it just blocks your sim card, If you will try a diffrent SIM in your phone that will work and if you want your sim to unlock than contact your Connection service provider means the company from you have you phone connection and you need to give them your sim no, which wouldb located at the back of your SIM and they will provide you with your PUK no for the SIM card.

Jul 28, 2009 | Samsung SGH-X530 Cellular Phone

2 Answers

Phone says PUK disabled,card blocked


ring ur dealer for a new puk number or a solution

Jun 25, 2009 | LG Shine KE970 Cellular Phone

1 Answer

PUK CODE - PHONE BLOCKED


The PUk code should be in your owners manual if not contact your carrier for assistance, do not guess you could fry the sim card and need to replace it.

May 20, 2009 | Samsung Blackjack SGH-I607 Smartphone

2 Answers

Puk blocked


Hi and welcome to FixYa,

A PUK (Personal Unblocking Key) is the code required for enabling/unlocking a sim card. This disabling/lock is a result of erroneously entering the PIN (Personal Identification Number) multiple times. Depending on the SIM card issuer, erroneously entering the PUK code multiple times would result to a permanently blocked/disabled SIM card. The PUK code is an OTW (one time write) only and therefore the only way to open the card is with the PUK code.

In all instances, it has nothing to do with the phone itself but with the SIM card, hence, the LG Vu CU920 would still work with another SIM card.

Hope that this be of initial help/idea. Good luck and thank you for using FixYa.

Apr 21, 2009 | LG Vu CU920 Cellular Phone

1 Answer

I have a samsung u600 showing puk disabled card blocked


Hi your only option is to call your phone service provider, no it doesn't come with the phone and the phone never has its own puk code becouse the puk code is about the sim card.

if you put in another sim card the phone will work just fine, its the simcard 3 times pin code wrong puk code enabled pin blocked, call service provider to get it and entery instructions.

Let me know if you need anything else.
Thanks,
Ekse

Mar 06, 2009 | Samsung SGH-J600 Cellular Phone

1 Answer

My phone says the puk is disabled and the card is blocked


you have entered the pin code wrong 3 times now you are required to enter a puk code to reset the pin code. 

The puk code is sim card spesific it comes with the sim card when you get it or you can get it by calling your phone service provider of the sim card to get the puk code. 


if you have entered the puk code wrong too many times you will make the sim card useless and you will have to contact your phone service provider for a new sim card, it will probably cost.

Dec 22, 2008 | Samsung SGH-U600

1 Answer

Samsung e530 proble


PUK occurs when u enter the PIN number wrongly 3 times...so when u see the PUK dont mess with it ,call your service provider immidietely cause only they have the PUK number...if your phone shows PUK disabled or card blocked that means your sim card is destroyed and there is nothing u or anyone can do about it so grab yourself a new sim card u cheap ****

Feb 15, 2008 | Samsung SGH-X830 Cellular Phone

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