Question about Sony Ericsson TM506 Cell Phone

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I can't get a delivery report on my Sony TM506

I have turned on Delivery Report in the Settings area in Messaging but I cannot get it to give me a delivery report. If I go into the options of a particular message I am sending, delivery report shows that it is on. The ONLY way I am able to get a Delivery Report is if I do a Request Receipt. We have another TM506 with apparently identical messaging settings, and it works just fine!

I hope someone has seen this problem before.

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  • clayton_will Apr 17, 2009

    Fixed it. But after reading another post about a different sony phone, I tried some other things also:



    1) Powered down the phone, removed the battery, reinserted battery, powered on. Same result.

    2) Tried my SIM in another TM506 and it worked just fine.

    3) Replaced SIMs in their original phones. Mine phone continued to not work.

    4) Looked in my OutBox and saw there was one message that never went out, it had failed.

    5) I retried sending that old message (or I guess I could have deleted it). This time the message sent successfully.

    6) After that I tried a new message, and NOW I get a delivery report every time I send a message!



    So perhaps there was something about that failed message in my Outbox that was blocking delivery reports, I don't know for sure. I do remember when I originally tried to send that message a phone call came in at exactly the same time. Usually this situation causes the message to go straight to the Draft box, but in this case it was immediately moved to the Outbox and marked as a failed unsent message.



    The odd thing is that our other TM506 had 4 failed messages in its Outbox, but it still had no problem getting delivery reports.



    We spent a lot of time troubleshooting this, and we hope this helps somebody avoid the same grief we went through.

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  • 8 Answers

Call the service provider

Posted on Apr 17, 2009

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