Question about HP Officejet 5610 All-In-One InkJet Printer

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My hp 5610 had problem re-installng the software after my computer crashed (permanently locked up). I had none of the options - nothing available. I finally got it to scan and print, etc but now it wont scan in PDF format. I have downloaded Adobe several times but I Still can't scan in PDF. jpg, tiff, etc are there as options.

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Uplug the USB cable from the back of the computer;
Clisk on Start- Run- (type in) Services.msc
Look for Windows Installer - Double click on it make it automatic and started;
If the OS is Win Xp
Go to Microsoft .com and download Windows Installer 4.5
Slelect : WindowsXP-KB942288-v3-x86.exe 3.2 MB
Click on Download and save it on your desktop
Run it on your system.
Then insert the installation cd:
Goto My computer - Right click on the hp setup icon - click on explore - Click on Util - Click on CCC - There you would find a File named Uninstallation L3 double click on it .
It will completely uninstall the software; Restart the computer; reinstall the software; In the recommended option
Try to scan from HP solution center;
Click on "Scan Document"
It will give the various options
Select it from there and try to scan it sould resolve the problem
If Still the issue remains
Click on start - Run - (Type in) Macromed - click on flash - and there double click on Flashutil and it will update the flash after it completes RESTART your computer
You may try this at first

Posted on Sep 16, 2009

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Posted on Jan 02, 2017

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SOURCE: Scan to Adobe

nope..that's how it'll need to convert them with an adobe product, like publisher or adobe acrobat

Posted on May 04, 2008

  • 234 Answers

SOURCE: Will not print Adobe .pdf files

Please try the steps mentioned in the links bellow:

Check this link out for the version of internet explorer if yes the upgarde to the latest version and try

Good Luck.

Posted on Aug 31, 2008

  • 2072 Answers

SOURCE: I'm printing .pdf, .tiff, .jpg files to the 7750Dn

Go to, download the newest PS driver and in stall that.
If that does not help, there is a software update, that will be on the same page as the driver. It will be called a firmware upgrade, download and follow the instructions with it. You can update that firmware through internet explorer, or foxfire, whatever browser you use. There will be step by step insrtructions there.
But I suspect your driver is most likely the cause of your problem.
But do not use the PCL drivers for those applications.

Posted on Jan 22, 2010

  • 96 Answers

SOURCE: will not scan as pdf file--choices are jpeg, tiff, etc. no c

You have to use the conversion program in your computer first to convert to PDF

Posted on Jul 27, 2010

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HP Officejet 5610 All-in-one

Here is your link. Be sure to enter your correct operating System so that you get the right driver:

Be sure to do a clean driver download. Turn off and unplug your printer

Check your control panel to make sure there is no left over installation there. if so delete it.

Go to toolbar>tools>inteeeeeeernet options>general tab> and delete all your cookies, temp internet files, etc.

Turn off all running programs in the lower right corner including your virus control.

Download the driver and save it to your desktop. Double click to install. When it is finished, if it has not instucted you to plug your printer back in do it now. Restart your computer and turn on your printer.

I hope this solves your problem. If not please let me know and Thank you for using Fix Ya!

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