GE Monogram® ZISS420DMSS Side by Side Refrigerator
Problem for GE Monogram® ZISS420DMSS Side by Side Refrigerator

Fridge and Freezer are Warm Ice is still being made




By marnie909 on Apr 17, 2009

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I have a GE monogram side by side that is warm. The fridge is at about 50 degrees and the freezer is at about 21. It is still making ice. any suggestions?

Best Solution

posted on Jun 22, 2009
Very Helpful)

tomlwallace

Rank: Apprentice 
Rating: 100%, 1 votes
Hi - I just had the same problem on a 48 Monogram 1996 model.
The guys at the factory told my local service center that it was the main logic board ($200 for parts) and they replaced it, but that wasn't it.
It was the evaporator sensor. i don't claim to understand it all, but I think that the sensor is responsible for telling a heating element to turn on and defrost. If it does not do it's job, then frost builds up (You can feel the frost if you feel up in the freezer, up hight and in the front)) The frost keeps the cold air from getting to the fridge. Eventually the logic unit will freak out because ti is trying to keep the fridge cold, but the fridge send back that it is hot.
The repair guy may not want to replace the sensor because it is like an hour and half to get back in there. And it is a tight fit.
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Solution #2

posted on Apr 17, 2009
Very Helpful)

jgwhomeequip

Rank: Guru  GE Refrigerators  Expert
Rating: 86%, 801 votes
Check your coil. To do this on the back of the unit you should see a panel and some screws to remove. Remove those screws and look for a thin layer of Frost not ICE on the coil. If there is not frost on the coil the compressor is bad. If there is frost or to much check the fun and the thermostat
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