Question about Dell Inspiron 530 Desktop Computer

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Was able to get connected to the internet twice to day when i came back in to get on the computer it couldnt connect to the internet said no dial tone. this is a new dell computer with an external modem and fax modem that they sent me saying it would work just fine and it has up until today. there is a red light on the modem and when you connect there is a blue flishing lite when you are connected the blue light quits flishing , but today the blue light comes on and stays on it doesnt flish . then I get an error message that says no dial tone. and yes i have phone service.

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  • peitz55 Apr 17, 2009

    I ungpuged modem and my phone is working fine.

  • peitz55 Apr 17, 2009

    we did have storms today. this computer is working fine but it is pluged in to a different outlet.

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Generally this is an indication of a modem failure. If there have been any storms in your area, then the modem may have been zapped. The dial tone curcuit is normally the first casualty when a modem gets hit with more power than normal.

Provided that your telephone is functional on that line (Unplug modem, and connect a handset if this is a modem only line and see if the handset gets a dial tone, this is a good check to make sure the line is functional)

Posted on Apr 17, 2009

  • IQUIT Apr 17, 2009

    Telephones are much more tolerant of power surges than modems, so looks like you'll be replacing the modem.



    It is suggested that when storms are forecast for your area, that you unplug the phone line from the modem. Surge suppressors are fine to dampen normal voltage variances, but are not much help when lightning is in the area. (When I as on dial up, I unplugged the line anytime I wasn't dialing out)

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Set up and Use Internet Connection Sharing


Hi,

To enable Internet Connection Sharing on a network connection

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Internet Options
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