Question about Computers & Internet

1 Answer

Usb problem usb ports work but when a usb thumb drive or usb hard drive is plugged in the computer reboots and will not finish reboot until drive is unplugged.

Posted by on

  • Patrick Kam May 11, 2010

    Try disable "Boot from other devices" in BIOS so that it won't care whether a USB drive is plugged in or not during BIOS boot stage. If you ONLY plug in the usb thumb drive into the USB port and PC reboots, your USB thumb drive may have an issue. Does it work on other PCs without any issues?


    I had an old laptop hard drive (draws 1mA current) placed in external case and on some PC's usb port it will not be usable and the PC reports "There is s power surge" on the USB and all the USB ports are disabled until reboot.


    The reboot may be due to a power issue in the USB ports (power surge) that the BIOS is forced to reboot. Also try upgrade your PC's BIOS as well.

  • Basilio Guzman
    Basilio Guzman May 11, 2010

    It is a brand name PC or a Home Made PC?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,689 Answers

Hi pbracco252, on top of the specifics will be the reason. there is a possibility that the usb hub in your computer cannot produce enough power for the thumbdrive to run or a possible IRQ resource conflict with a component in your computer and the drive. to better investigate on the issue, best if you provide the brand and models of both devices.

regards

voodoo

Posted on Apr 17, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Upgraded from windows 7 to windows 8 ,now storage device not showing.


Have you tried to shut down the computer, unplug the usd external drive, reboot the computer, plug in the USB external HDD the should apply the driver. That said, Have you tried a Thumb Drive or any other USB device in the USB ports? It's a common problem when upgrading a OS that Hardware issues popup. Open the Device Manager, Is your USB controller working? Enabled? Any other devices in error? Unknown devices? Use the Win 7 drivers for your computer found on the computer manufacturer's website. Change the compatibility on the driver for Win 8.

Jan 11, 2013 | Western Digital 1TB WD ELEMENTS USB...

1 Answer

How do i reboot a presario


First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Next - to check if the harddrive is faulty, remove the hard drive and insert it into an USB hard drive adapter and connect it to a workingcomputer's USB port. If this computer cannot see itas an USB mass storage device and you cannot open the various folders and fileson this drive, then this confirms the hard drive is faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Nov 10, 2011 | Compaq Presario M2000 Notebook

2 Answers

Computer not recognizing hard drive. Seems to be a problem with usb connection. Can I put the drive into another enclosure?


Definitely you can try with different enclosure, and it will work in any enclosure... But before buying a new enclosure it would be better if you try to connect the hard drive in a different computer to isolate where the issue is...

Jan 02, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

When ever I plug in my maxtor onetouch 4 mini my computer doesn't see it so it doesn't come up. I was able to access my files before but it doesn't now...How do I get to my files again?


Reboot the computer and plug the HD to the USB port again after the computer settles. Have Windows discover the device to install the driver and wait until it tells you that it is now available to use.

Nov 04, 2010 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Computer doesn't recognize hard drive


Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
-Try the product on another computer
-Try different cables/ports on the comptuer.

If nothing works, then send it in if it's under warranty or contact a professional service.

Feb 14, 2010 | Western Digital My Book Essential 1TB...

2 Answers

Computer won't recognize the store-it drive external hard drive


You may have a problem with your drive or the usb ports so we need to check both. The green light usually just means the device is getting power.

The first thing to do is unplug the drive and reboot the computer. Make sur eit has finished booting up completely. Then plug it into a different usb port NOT the same one. If it detects and works it was just the operating system or motherboard not recognizing whats called a legacy usb device.

Next we want to try a different usb device in the computer to make sure the ports are working.

And we want to try the drive in another computer to make sure it is working.

At this point you will know if the problem is your drive or the port. If it is the drive you can get it runnning again sometimes by taking the actual drive out an dputting it into a new external drive enclosure kit.

Jul 09, 2009 | Pexagon Store-It 80 GB USB Hard Drive

1 Answer

Rescue data on optima attache 4G thumb drive?


Leave the thumbdrive plugged in to the computer and reboot.

Right click on my computer, click Manage, click on disk management, locate your thumb drive, right click and choose assign (or change) a drive letter. If it already has a drive letter, give it a different one as it’s already in use

Is this thumb drive USB specific? Some of the newer ones require a 2.0 USB port. It's possible you're plugging it into a 1.0 port.

open my computer and hit the f5 key on your keyboard for a refresh.. might not have posted.


try one or more of these

Jul 29, 2008 | PNY Technologies GeForce 6200 128MB AGP...

1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Jun 27, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Transcend JF V30


USB DEVICES THE PROPER WAY ON INSTALLING USB DEVICES A. Enable usb ports on the BIOS. 1. Do not plug in your device right away. Install all drivers and software first! 2. Reboot 3. Plug the power or turn on your USB Device 4. Plug in the USB Port. 5. Windows Will detect the Device Automatically. Finish! Hope this helps.

Sep 21, 2007 | Electronics - Others

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...