Question about AK Mobile Dash Smartphone

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It will not go passed the windows mobile screen on my t mobile dash

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  • shennena2 Apr 17, 2009

    Thank you so much

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Sounds like you are experiencing the all to common firmware malfunction and it will have to be taken in for upgrade or update

Posted on Apr 17, 2009

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1 Answer

Updating my tmobile dash


To update your T-Mobile Dash Smartphone, please follow this steps,


1. Download the new software to your PC. You will be instructed to enter the 15-digit IMEI number for your device to access the download.

2. Ensure ActiveSync 4.5 for computers using Windows XP or earlier or use Windows Mobile Device Center for computers using Vista and Windows 7 is installed on your PC. If you have not installed ActiveSync or Windows Mobile Device Center, you can install it from your Getting Started CD or download it from the Microsoft website.

3. Connect your Dash to your computer using the USB Sync Cable that came with the phone.

4. Establish a connection. You will know this is complete when the ActiveSync or Windows Mobile Device Center icon in your PC taskbar is lit green and the status is "Connected".

5. Ensure that your T-Mobile Dash has a battery charge that is greater than 50% (two bars).

6. Remove your MicroSD card from the device if you have one inserted. Do not reinsert the SD card until after the software installation process is complete and the phone is ready to use.

7. Run the software update program you downloaded to your PC and follow the on-screen commands.


To get the software update , follow this instruction : CLICK ME

To get user guide manual : DOWNLOAD


Thank you for visiting FixYa...

Aug 24, 2011 | T-Mobile Dash Smartphone

1 Answer

My Dash turns off after the green windows screen


it coiuld be ur battery might have to buy a knew one try ebay

Mar 30, 2009 | T-Mobile Dash Smartphone

2 Answers

Dash Phone freezing up in the WHITE SCREEN


This may work for you

Will it just not boot up all the way but just stops?
If so try the procedure at this link: T-mobile Dash Master Reset
If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Dec 07, 2008 | T-Mobile Dash Smartphone

1 Answer

My Phone won't load at all it


try the procedure at this link: T-mobile Dash Master Reset If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Nov 15, 2008 | T-Mobile Dash Smartphone

2 Answers

Won't stay on/ blank screen


2 things-

If the screen is blank white then the cable is probably loose: Follow this guide but just reseat the lcd cable

How to Fix T-mobile Dash LCD Screen

For the software issue:

The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/

Nov 12, 2008 | T-Mobile Dash Smartphone

2 Answers

Dash stuck on opening TMobile screen


The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/
Be warned that if you use this method most of the data on the phone will be lost, like text messages and etc. Your contacts should be fine as the are stored on the SIM Card and if you have been syncing your contacts with your PC then they should get loaded when you do the up

Jul 04, 2008 | T-Mobile Dash Smartphone

4 Answers

Problem with T-mobile dash


Do you have a MIcro SD card in the Device? if you do take it out and reboot without the sd card in the device let me know what happens

Feb 26, 2008 | T-Mobile Dash Smartphone

1 Answer

Pass word problem fort-mobile dash


Which password have u forgetten...? You need to mention it..!!!

Feb 15, 2008 | T-Mobile Dash Smartphone

3 Answers

Tmobile dash frozen on WINDOWS(DIRECT TOUCH TECHNOLOGY SCREEN)


do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

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