Question about Philips 42PFL5332D 42 in. LCD Television

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I have a 42 inch philips lcd and the remote does not function the tv i changed batteries and even had customer care send a new remote still does not work

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Either the remote or the IR receiver on the tv is not functionin try a diffrent brand of remote if still the same problem its the IR receicer on your tv

Posted on May 28, 2009

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I have just bought a brand new remote for my Phillips 42 inch LCD tv from a reputable phillips website as the old one was not working (I recently bought it from my mate and his kid had eaten the on button...


Sounds like the IR sensor in the TV may be faulty, since you have now tried a couple remotes. Make sure nothing is on the IR sensor like tape, plastic, etc. IR sensor repairs are a fairly cheap and easy repair that can be done at your local tv repair shop. If you are still in warranty you can call Philips and tell them that you tried 2 remotes (1 brand new) on the TV and neither work. They should offer you a repair option. If you have any questions regarding your Philips warranty let me know.

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1) Replace the batteries on your remote control.
2) Try resetting the logic functions on your tv by unplugging it for a minute, then plugging it back in.
3) Try covering up the infra-red receptor on the front of your TV to see if you're getting unwanted signals from the receptor. taping a piece of foil over that area is perfect. If it doesn't stop after doing these two things you'll probably need to take it to a shop.
4) If this does stop it, then look for unexpected signal sources. Have you added a remote control extender? Added a new device to your audio-video system? Changed to a new remote?

I hope this helps. Joe

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Remote control range


It could be due to a few reasons, but we'll start with the easiest and the obvious. First I would check your batteries. Change them with some new ones. If that's not the problem, I would clean the IR transmitter on the remote and the IR receiver on the tv. Anything past that may require purchasing a replacement remote.

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