Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

LR CODE ON DISPLAY

Washer will not rinse or spin. It does wash properly, but when it gets to rinse cycle it just sits and motor runs. When it gets to spin cycle it does not spin. We smelled what appeared to be some type of electrical short prior to this problem. The letters "LR" appeared on display panel.

Maytag Neptune, Model# MAH5500BWW

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  • gerald_colla Apr 17, 2009

    I must add that it does not wash now. It fills with water, but does not wash. I started to think our motor is *&^(*&^(*?????



    Please tell me this is not my problem.



    gerald_colla

  • Anonymous Apr 17, 2009

    same problem fills then does nothing Lr on display

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The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

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LE errorMashine get only a litle water and the motor make a noise and after this its coming a L E on the display


Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.
wmoverloaded.jpg NOTE: Make sure the drum is not overloaded
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

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