Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Nothing comes out of my bissell 12amps shampooer

My bissell 12amps shampooer ,the brushes turn,the belt is on but,nothing comes out when i press the yellow thing on the handle

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  • nancytmc2 Apr 20, 2009

    have a 1699-8 bissell:

    I have troubledshooted the machine. It will spray for a second and then stop. Am told to take it to their repair shop but it is over a two hour drive one way.


  • Specialme May 06, 2009

    The sprayer is inoperable. The shampoo nor the water sprays out. Could there be a malfunction with the trigger?

  • wppowell May 13, 2009

    we replaced the belts and then filled the machine to clean and it worked for five minutes and now it is not spraying the solution on the floor or nothing comes out of my bissell powersteamer pro heat plus.


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Hey here is a trouble shooting guide that has easy steps to walk you through fixing the problem.

Posted on Apr 17, 2009

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1 Answer

On my proheat bissell carpet shampooer the brushes are not spinning


Did you check the belt(s)? If the belt isn't broken, see if it's stretched. Also, check to see if there is debris keeping the belt or brushes from turning. Sometimes, a piece of string will get caught and cause the brush to stop.

Give these things a try. Good luck,

If this isn't the problem, please reply back and I'll try to get you more information.

Hope this helps. If it does, I'd appreciate your vote. Thanks,

Handie Andie

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You need to replace the belts on the roller brush. Here are the belts you need:

Bissell Proheat 2X Belts

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How to change the belt on my bissell 12amps powerheat shampooer,

the belt is simple there is a door on the side of the machine remove it and you will have easy access to the belt. For the other problem use this repair guide.

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Bad Pump. You pump is where the belt attaches to spin the brushes and also puts water on the floor. Take it to you local Best Buy to be serviced or a local appliance shop which may service it.

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Bissell Shampooer, The brushes will not stay up so can,t push it.

Did this start happening after you removed the clear side pieces, to clean around the brushes? You may have loosened or removed the black plastic arms that hold the brushes in place off the floor. One goes on each side, and is mounted to the Bissell with a silver screw with a built in washer. The brushes fit inside these two arms, and they are also held in position by the black belts. The big one goes around both brushes on the left side as I face the machine. The small one goes around the back brush and a small cog on the right side, as I face the Bissell.

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