Question about Mintek DTV-263 26 in. TV/DVD Combo

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DVD was stuck, removed it, but now TV display is "Open"

We removed the stuck DVD by taking the back off and getting it out. Now, when we turn the unit on the menu diplays "DVD" or "Card". Then, it shows an icon of a dvd player in the corner and says "Open". Not sure if this means the dvd door is open or not, but we can't change the source to watch TV or anything else. Suggestions? Thanks.

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  • lucky19s Nov 20, 2007

    DVD is stuck in unit and I can't get it out. DO not know how to get the back off as other person suggested.

  • MG12 Jan 15, 2008

    I have the same problem - only used DVD player one time and the DVD is now stuck in the unit but the TV works fine.

  • budapest Mar 10, 2008

    I have the same problem not being able to take the DVD out. Callled QVC they have no way of helping. I suggested they talk with their Tech support people to find a solution as this appears to be a manufacturing problem.



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Here is the fix for this problem and it orked for me.

Posted on Mar 20, 2008


You are having a all to common problem with this unit. The TV will need to be seviced. If you bought it from QVC they will give you a number to call if it is still in warranty. If not call the place where you bought it for help. At the present time Mintek has gone bankrupt. Another service company is making the warranty repairs.

Posted on Oct 04, 2007


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If this is a combo unit the first thing you have to do is remove that dvd from inside the player. Open up the unit and do the deed. THEN see what happens. Often when the player gets jammed or whatever, it will render the rest of the set useless until the hassle is removed. In this case get that disk outta there.

If still nothing disconnect the power line that feeds the dvd to see if that has any effect on overall tv operation.

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tere should be a little pin hole somewhere on or near the dvd player. take a paper clip straighten it out and put it in the hole you will have to push hard until the dvd holder pops out a little then pull it out until it stops. remove the dvd and push it back in then try to open the slot using the open button. it it doesn't work then you will need to take it in for repairs or replace the tv. though it would probably be cheaper to replace the tv.

hope this helped
please rate well.

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