Question about Mintek DTV-263 26 in. TV/DVD Combo

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DVD was stuck, removed it, but now TV display is "Open"

We removed the stuck DVD by taking the back off and getting it out. Now, when we turn the unit on the menu diplays "DVD" or "Card". Then, it shows an icon of a dvd player in the corner and says "Open". Not sure if this means the dvd door is open or not, but we can't change the source to watch TV or anything else. Suggestions? Thanks.

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Re: DVD was stuck, removed it, but now TV display is...

Here is the fix for this problem and it orked for me.

Posted on Mar 20, 2008

Re: DVD was stuck, removed it, but now TV display is...

You are having a all to common problem with this unit. The TV will need to be seviced. If you bought it from QVC they will give you a number to call if it is still in warranty. If not call the place where you bought it for help. At the present time Mintek has gone bankrupt. Another service company is making the warranty repairs.

Posted on Oct 04, 2007

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Please try turning off the tv... wait about 30 seconds, PRESS AND HOLD THE EJECT BUTTON then turn the tv back on again. You can let up on the eject button as soon as it starts to spit out your dvd. This is a standard way to remove disks.

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something stuck our dvd-door.
1. open the dvd
2. remove the thing that block our dvd door (like paper, tissue, paperclip)
maybe our dvd mechanic door had block by dust
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Have you tried unplugging the set for a few minutes, then plug it in.
Hopefully it will reset and eject the disk.

If it is actually jambed (wedged in) this probably won't work.

Sep 12, 2008 | Mintek DTV-263 26 in. TV/DVD Combo

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Dvd stuck in dvd

Lay the TV, face down on a folded towel. Remove all the screws. Note: there is one perimeter screw with machine threads; all the others are the same.


Remove the four black screws from this area:


Then you can pop the back loose and slide it towards the end where the black screws were. It just lifts off and there are no wires attached.


Now you can see the DVD player. I used the end of a plastic pen to shove against the edge of the DVD that you can see through this slot.


Press on the DVD's edge until you see it come out the entry slot.


You can see the DVD slide out the entry slot as you are pushing.

When done, slide the back into place and replace the screws.

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Akai cftd15298

What you can do with the set turned off is to open the back of the set and find the DVD load and unload motor, manually turn the load and unload gear on the motor and this should eject the DVD.

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You do not mention if you have unpluged the tv from the wall,is the easiest thing to try,if the set resets and still does not open the tray you can still force it open it manually but very carefully just to remove the dvd,if you can not force it open by pulling evenly in both extremes of the tray and you feel the dvd still is not coming out even with the tray open,dont go further and get help from a servicer,we do not want to break the mechanism.(set should be unplug )You can also remove the back cover and see if the main conector to the dvd player can be unplug,if it does you can leave it unplug and try turning the set on.This information might help you make a decision but the best solution will be to disassembly the dvd and remove the stuck dvd without forcing anything.The set is faily new and is worthed the repair.Let Us know how it goes.

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open back up the set and look closly at all of the plug connections and cables as you might not have pulled one out all the way but may have in inadvertantly pulled on a cable of one of them and pulled one out have way or just a little. My freind it happens to the professionals all the time. Make sure you check all the plugs on the VCR as well as the tv that they are instraight and flush. Good Luck Ps Please dont forget to rate this.

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