Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Usb wont recognize

Hi i have a creative zen v plus and I instaled on my c and every thng worked great. But my pc has problems so I tried to instal on my laptop. i can instal the software and charge it through my laptop but i cant put any songs on it or even get the laptop to say that the device is there can you help?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: usb wont recognize

Do you have media player 11?
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

Posted on Dec 13, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Creative Zen Firmware Problem, can't reset, can't connect to PC (PC doesn't recognize it). What now?

The Creative site offers a Recovery tool to get your Zen back in shape, but first,do you have Microsoft Media Player 11 installed? Check the settings for USB modes MSC or MTP and try switching back and forth and reconnecting to see if that will help. See this tip posted here on this site copy this address into a new window. See if this will help.

Jan 16, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I have creative zen stone plus 2 gb mp3 player

which Operating system are you using...>/??
have you installed the software provided by your mp3 player..??

Jan 28, 2009 | Creative Labs Zen Stone Plus MP3 Player

2 Answers

Usb wont recognize

There are several diffrent reasons this could be:
  1. USB cabel has a short
  2. USB jack on computer\ZenV might be damaged
  3. You may need to reinstall ZenV softwear
I hope this helps!

Jan 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

No Display

i can help with the computer registering it...

insert zen v plus install cd
exit out of autorun for cd
go to control panel
click on system
click on the hardware tab
click on device manager
click on portable devices
right click on your USB device with the yellow warning sign
go to properties
when it tells you that the drivers arent installed... go to the browse button and select your zen v plus install disk
hit ok and it will find the drivers that way...

as for thedisplay... once you get the computer to recognize its there troubleshoot it.

Mar 26, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative zen v plus

i had the same problem but solved it, it seems that the usb driver does not always install with the software installation so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain

Mar 22, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Computer doesn't recognize device is plugged in.

try aa different USB Port if your computer Has One.
Turn the power On The MPEG Player on and off when it,s Connected.
If this does,nt help.
Replace your USB lead, it is possibly broken internally, or player fault.
Mike @ Compurepair.

Feb 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen V Plus is not recognized in Wins Xp Pro

· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

Aug 21, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides