Question about Apple iPod touch

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Itouch unlock password

Hi i'm trying to unlock my password to my new itouch and i never put in a paswword can you help? My friend wants me to put songs onto his iPod Touch and he somehow locked it, but he doesn't know the code for it. so we can't unlock it and i've tried to restore it, but every time i plug it into my computer, this message comes up:
iTunes could not connect to the iPod "Kay" because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes.
But he doesn't know the passcode and i can't restore it! Help me please! what do i do?!?!?!?!
-Nancy

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  • 2 more comments 
  • Anonymous Apr 20, 2009

    i forgot my password for my itouch because i lost it and barely found it and it is locked how do i unlocked the itouch




  • Anonymous Apr 29, 2009

    yeah i have the same problem



  • jacky
    jacky May 05, 2014

    hi i can not figure out my ipod touch 5 passcode and now it is locked what do i do?i have the same probkem as you

  • jacky
    jacky May 05, 2014

    i lost it and now found it friday

×

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  • 864 Answers

that is not a problem. Please follow the steps that i have listed below. If this does not work please let me know and i will advise you on what to do from here. If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device
(or restore from a backup). If you restore on a different computer that was never synced with the
device, you will be able to unlock the device for use and remove the passcode, but your data will not
be present Follow the steps that i have outlined below. If this does not completely help your situation please
let me know and i will be glad to assist you. According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following: 1 If you can't unlock IPod using either [the code or connecting it to the computer you use to manage
its songs. . . Plug the iPod usb cable into the bottom of the iPod Nano. 2 Plug the other end of the iPod USB cable into a free USB port on a Mac or pc computer. 3 Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a PC. 4 Click on the name of your iPod Nano under the "Devices" list in the iTunes window. 5 Click on the "Sync" button to establish a connection between your iPod and the computer. 6 Click on the eject symbol next to your iPod's name after the syncing process has finished. 7 Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal features
again. if that does not work you can restore your iPod to factory settings using iPod Updater. Please note
that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your IPod is associated with, do this: 1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is
to restore the IPod, which will erase all music and data." If you need further assistance please feel free to follow up with a comment and i will be here to
assist you. If this assisted you please feel free to rate the comment. thanks and have a great day.

Posted on Aug 25, 2010

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